At a Glance
- Tasks: Keep our stunning hotel running smoothly with hands-on maintenance and repairs.
- Company: Join a 4-star deluxe hotel near iconic landmarks like Tower Bridge.
- Benefits: Earn £16.91 per hour, enjoy great perks, and access career development.
- Other info: Inclusive workplace with recognition events and community support.
- Why this job: Make a real impact on guest experiences while developing your skills.
- Qualifications: Practical maintenance skills and a passion for guest satisfaction are key.
The predicted salary is between 16 - 17 £ per hour.
Would you like to work in a spacious, contemporary hotel close to World Heritage Sites Tower Bridge and The Tower of London? The Tower Hotel is a 4-star deluxe hotel from the “by Thistle” collection, with 801 bedrooms, a restaurant and bar offering unparalleled views of the River Thames, and 19 meeting rooms also offering stunning views over Tower Bridge and St Katharine Docks.
What you’ll be doing
- As a Maintenance Team Member, you’ll be at the heart of keeping our beautiful hotel running smoothly. From fixing minor issues to ensuring key equipment and spaces are guest-ready, you’ll play a vital role in creating a safe, comfortable, and extraordinary experience for everyone who visits.
- Working closely with the Maintenance Team Leader, you’ll tackle daily challenges with a proactive and hands-on approach, keeping the hotel in top condition.
- Carrying out planned and reactive maintenance across the hotel, ensuring all areas are well-maintained.
- Resolving maintenance requests quickly to minimize disruption to guest experiences.
- Conducting routine inspections to keep everything safe, efficient, and compliant.
- Supporting larger projects and refurbishments as part of a dynamic team.
- Maintaining tools and equipment to the highest standard.
What you’ll bring
- A keen eye for detail and pride in delivering high-quality work.
- Practical maintenance skills and the ability to solve problems efficiently.
- A genuine passion for creating a positive guest experience.
- Experience in maintenance or a similar role is a bonus but not essential – we’ll support you in developing your skills.
- A strong commitment to safety and compliance.
What you’ll get in return
- As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.
- Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
- Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it.
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you.
- Refer a Friend – Earn up to £1000 when friends join our team.
- Interest-Free Loans – Season ticket loans to make commuting easier.
- Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.
- On-Site Mental Health First Aiders.
- 24/7 Employee Assistance Line – Free, confidential advice.
- Be Well Platform – Our Online fitness and wellness resources.
- Gym Discounts & Cycle to Work Scheme.
- Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition.
- Social & Seasonal Events – Fun, inclusive celebrations.
- People Council – A platform for every voice.
- Paid Volunteering Days – Give back to causes close to you.
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Maintenance Team Member - Nights (9 months FTC) in London employer: Thistle
The Tower Hotel is an exceptional employer, offering a vibrant work culture in a stunning location near iconic landmarks like Tower Bridge and The Tower of London. With a strong commitment to employee growth through tailored career development programmes, comprehensive well-being support, and a focus on recognition and community, we ensure that our Maintenance Team Members thrive both personally and professionally while contributing to an extraordinary guest experience.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Team Member - Nights (9 months FTC) in London
✨Tip Number 1
Get to know the hotel! Before your interview, take a virtual tour or read up on The Tower Hotel. Understanding its vibe and values will help you connect with the team and show that you're genuinely interested in being part of their maintenance crew.
✨Tip Number 2
Practice your problem-solving skills! Think of examples from your past experiences where you tackled maintenance issues effectively. Being able to share these stories will demonstrate your hands-on approach and commitment to keeping the hotel running smoothly.
✨Tip Number 3
Show off your passion for guest experience! During your chat, highlight how your work contributes to creating a safe and comfortable environment for guests. This will resonate well with the hotel's focus on delivering extraordinary experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so let’s get you on board with the team!
We think you need these skills to ace Maintenance Team Member - Nights (9 months FTC) in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for maintenance and guest experience shine through. We want to see that you genuinely care about creating a comfortable environment for our guests!
Be Specific About Your Skills:Highlight any practical maintenance skills you have, even if they're from previous jobs or personal projects. We love seeing how you can solve problems efficiently, so don’t hold back on the details!
Tailor Your Application:Make sure to customise your application to reflect the job description. Mention how your experience aligns with the responsibilities of a Maintenance Team Member and why you’d be a great fit for our hotel.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Tower Hotel!
How to prepare for a job interview at Thistle
✨Know Your Stuff
Before the interview, brush up on your maintenance skills and knowledge. Familiarise yourself with common issues in hotel maintenance, like plumbing or electrical problems. This will help you answer technical questions confidently and show that you're proactive.
✨Show Your Passion for Guest Experience
During the interview, emphasise your commitment to creating a positive guest experience. Share examples of how you've gone above and beyond in previous roles to ensure customer satisfaction. This will resonate well with the hotel's focus on guest comfort.
✨Be Ready for Scenarios
Prepare for situational questions where you might need to solve a problem on the spot. Think about how you would handle urgent repairs or unexpected maintenance requests. Demonstrating your problem-solving skills will highlight your hands-on approach.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about the team dynamics, ongoing projects, or opportunities for training and development. This shows that you're not just looking for any job, but are genuinely interested in being part of their team.
