At a Glance
- Tasks: Deliver exceptional guest experiences and ensure a warm welcome at The Tower Hotel.
- Company: Thistle, a leading hotel brand in Greater London.
- Benefits: Earn £13.50 per hour plus commissions, with perks for career growth and financial wellbeing.
- Other info: Flexible shift-based schedule with opportunities for personal and professional development.
- Why this job: Join a dynamic team and make a real difference in guests' stays.
- Qualifications: Passion for guest service, calm under pressure, and attention to detail.
The predicted salary is between 28000 - 30000 £ per year.
Thistle is seeking a Reception Team member for The Tower Hotel in Greater London. This role focuses on delivering exceptional guest experiences, ensuring guests feel welcomed and supported.
Ideal candidates should have a passion for guest service, be calm under pressure, and possess strong attention to detail. The position requires flexibility in a shift-based schedule and offers competitive pay at £13.50 per hour plus commissions, along with various perks including career development and financial wellbeing support.
Front Desk Host — Personalised Guest Experience & Growth in London employer: Thistle
Thistle is an excellent employer, offering a vibrant work culture at The Tower Hotel in Greater London where team members are empowered to create personalised guest experiences. With competitive pay, career development opportunities, and a strong focus on employee wellbeing, Thistle fosters an environment that values growth and support, making it an ideal place for those passionate about hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk Host — Personalised Guest Experience & Growth in London
✨Tip Number 1
Make sure to showcase your passion for guest service during interviews. Share specific examples of how you've gone above and beyond to create memorable experiences for guests. This will help us see that you truly understand the importance of personalised service.
✨Tip Number 2
Stay calm under pressure! We know that the front desk can get hectic, so practice scenarios where you handle multiple tasks at once. This will not only boost your confidence but also show us that you're ready for the fast-paced environment at The Tower Hotel.
✨Tip Number 3
Flexibility is key in this role, so be prepared to discuss your availability openly. We appreciate candidates who are willing to adapt to shift-based schedules, as it shows commitment to the team and our guests.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Front Desk Host — Personalised Guest Experience & Growth in London
Some tips for your application 🫡
Show Your Passion for Guest Service:When writing your application, let your enthusiasm for guest service shine through. Share any relevant experiences where you’ve gone above and beyond to make someone’s day better. We love seeing candidates who genuinely care about creating memorable experiences!
Be Detail-Oriented:Attention to detail is key in this role, so make sure your application reflects that. Double-check for any typos or errors, and ensure your CV is neatly formatted. We appreciate candidates who take the time to present themselves well!
Flexibility is Key:Since the role involves a shift-based schedule, highlight your flexibility in your application. Mention any previous experience working varied hours or adapting to changing situations. We’re looking for team players who can roll with the punches!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the info you need there. Plus, it shows us you’re serious about joining our team at The Tower Hotel!
How to prepare for a job interview at Thistle
✨Know the Company Inside Out
Before your interview, take some time to research Thistle and The Tower Hotel. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Guest Service Passion
Since this role is all about delivering exceptional guest experiences, be prepared to share specific examples from your past where you went above and beyond for a guest. Highlight your passion for service and how you handle challenging situations with grace and professionalism.
✨Demonstrate Calmness Under Pressure
The hospitality environment can get hectic, so it's crucial to convey your ability to stay calm under pressure. Think of scenarios where you successfully managed stress or multitasked effectively, and be ready to discuss these during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for career development, or how they support financial wellbeing. This shows your interest in the role and helps you determine if it’s the right fit for you.
