At a Glance
- Tasks: Drive Meetings & Events initiatives and create unforgettable experiences for clients.
- Company: The Tower Hotel, a stunning 4-star hotel near iconic landmarks.
- Benefits: Competitive pay, wellness support, career development, and exciting perks.
- Other info: Inclusive workplace with opportunities for growth and recognition.
- Why this job: Join a vibrant team and make a real impact in the hospitality industry.
- Qualifications: Experience in event management and strong communication skills.
The predicted salary is between 30000 - 30000 € per year.
Would you like to work in a spacious, contemporary hotel close to World Heritage Sites Tower Bridge and The Tower of London? The Tower Hotel is a 4-star deluxe hotel from the "by Thistle" collection, with 801 bedrooms, a restaurant and bar offering unparalleled views of the River Thames, and 19 meeting rooms also offering stunning views over Tower Bridge and St Katharine Docks.
What you'll be doing
As Cluster M&E & Groups Executive, you will play a vital role in driving our Meetings & Events (M&E) and group business initiatives across our hotels. Your primary focus will be on maximizing revenue through exceptional event planning and execution while building strong relationships with clients to ensure a seamless and memorable experience. You will collaborate with internal teams to create tailored solutions that meet the diverse needs of our clients, ensuring that every event reflects our commitment to warm, exceptional hospitality. In this role, you will manage the end-to-end process for M&E bookings, from initial inquiries to final execution, working closely with sales and operations teams to deliver outstanding results. Your insights and market knowledge will help identify trends and opportunities for growth, while your organizational skills will ensure that all details are handled meticulously.
What you'll bring
- Proven experience in M&E sales or event management, with a focus on delivering exceptional client experiences
- Strong interpersonal and communication skills, with the ability to build rapport and trust with clients and colleagues alike
- A proactive approach to problem-solving, with the ability to think creatively to meet client needs
- Exceptional attention to detail and organizational skills to manage multiple projects simultaneously
- A passion for delivering outstanding service and a desire to learn and grow within the hospitality industry
- Ability to analyze market trends and provide insights to drive business growth
- A collaborative mindset, comfortable working across teams to achieve common goals
What you'll get in return
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we'll take care of you at every step of your journey so that you can take care of our guests. In fact, we're so committed to this that our 'People Promise' sets out how you can expect us to support you at every step of your application and your career with us. Whether that's your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
Career Development & Growth - We're here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing – You work hard, so we'll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You'll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000's of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest-Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well-being - We're here to support your well‐being, whenever and wherever you need it.
- On‐Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
Recognition & Community – We're proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- 'Wonderful People' Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Cluster M&E & Groups Executive in London employer: Thistle
The Tower Hotel offers a vibrant and inclusive work environment, situated near iconic landmarks like Tower Bridge and The Tower of London. As a Cluster M&E & Groups Executive, you will benefit from comprehensive career development opportunities through our award-winning Academy, alongside a strong focus on employee well-being with initiatives such as mental health support and financial wellness programs. Join us to be part of a team that values exceptional service, celebrates achievements, and fosters personal growth in the heart of London's hospitality scene.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster M&E & Groups Executive in London
✨Tip Number 1
Get to know the company before your interview! Research The Tower Hotel and its values, especially their commitment to exceptional hospitality. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your experience in M&E sales or event management. Think about specific examples where you’ve delivered outstanding client experiences and be ready to share them during your chat.
✨Tip Number 3
Show off your organisational skills! Be prepared to discuss how you manage multiple projects simultaneously. Maybe even bring a portfolio of past events you've worked on to demonstrate your attention to detail and creativity.
✨Tip Number 4
Don’t forget to ask questions! This shows your interest and helps you gauge if the role is right for you. Ask about their approach to team collaboration or how they support career development – it’s a win-win!
We think you need these skills to ace Cluster M&E & Groups Executive in London
Some tips for your application 🫡
Show Your Passion for Events:When writing your application, let us see your enthusiasm for the Meetings & Events industry. Share any relevant experiences that highlight your love for planning and executing memorable events.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how you can bring value to our team as a Cluster M&E & Groups Executive.
Highlight Your Interpersonal Skills:Since building relationships is key in this role, don’t forget to showcase your strong communication and interpersonal skills. Give examples of how you've successfully collaborated with clients or colleagues in the past.
Keep It Professional Yet Personal:While we appreciate professionalism, we also love a bit of personality! Let your unique voice shine through in your application, so we can get a sense of who you are beyond just your qualifications.
How to prepare for a job interview at Thistle
✨Know Your Stuff
Before the interview, make sure you understand the role of a Cluster M&E & Groups Executive. Familiarise yourself with event management principles and the specific needs of clients in the hospitality industry. This will help you speak confidently about how your experience aligns with their expectations.
✨Showcase Your Interpersonal Skills
Since this role requires strong communication and relationship-building skills, prepare examples from your past experiences where you've successfully built rapport with clients or colleagues. Highlight your proactive approach to problem-solving and how you’ve creatively met client needs.
✨Be Detail-Oriented
Attention to detail is crucial in event planning. During the interview, discuss how you manage multiple projects simultaneously and ensure that no detail is overlooked. You might even want to bring a portfolio of past events you've managed to showcase your organisational skills.
✨Demonstrate Your Passion for Hospitality
Express your enthusiasm for the hospitality industry and your desire to grow within it. Share any relevant experiences that reflect your commitment to delivering outstanding service, and be ready to discuss market trends you've noticed and how they could impact the business.
