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For Companies At a Glance
- Tasks: Lead a vibrant team in delivering exceptional food and beverage service.
- Company: Join The Tower Hotel, a stunning 4-star hotel near iconic landmarks.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a close-knit team that feels like family while creating memorable guest experiences.
- Qualifications: Previous customer-facing experience and a passion for top-notch service are essential.
- Other info: Work in a contemporary setting with breathtaking views of Tower Bridge.
Would you like to work in a spacious, contemporary hotel close to World Heritage Sites; Tower Bridge and The Tower of London? The Tower Hotel is a 4 star deluxe Hotel overlooking the Thames, next to Tower Bridge. The hotel's 801 bedrooms, restaurants, bars and 19 meeting rooms benefit from stunning views over Tower Bridge and St Katharine Docks.
The Role: If you know, you know... working in Food & Beverage can be busy, but there is nothing else quite like the feeling of working with “your people” and when your work colleagues are more like family. As Team Leader - it's your tribe, and you help them to provide a warm welcome, take orders, deliver food and drink, as well as set up and clear down your department. More than that, you help the team ensure our guests and customers have an amazing experience with us, from recommending dishes and drinks, to knowing where to catch a taxi, or the best theatre shows - you are not just a team leader - you are the person our guests love to talk about and their reason to return.
What we look for:
- Previous experience in a customer facing role
- Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
- Comfortable in a front line role facing the public
- Empathetic and able to build relationships
- An open personality who is relaxed and natural in their interactions
- Accurate with good attention to detail
F&B Team Leader - Vicinity Restaurant & Bar employer: Thistle
Contact Detail:
Thistle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Leader - Vicinity Restaurant & Bar
✨Tip Number 1
Familiarise yourself with the local area, especially Tower Bridge and The Tower of London. Being knowledgeable about nearby attractions will help you connect with guests and enhance their experience.
✨Tip Number 2
Showcase your passion for customer service during any interactions. Whether it's in a casual conversation or during networking events, let your enthusiasm for creating memorable experiences shine through.
✨Tip Number 3
Practice your communication skills by engaging with diverse groups of people. This will help you become more comfortable in front of guests and improve your ability to build relationships, which is key for a Team Leader.
✨Tip Number 4
Consider volunteering or taking part in community events related to hospitality. This not only builds your experience but also demonstrates your commitment to the industry and your ability to work well with others.
We think you need these skills to ace F&B Team Leader - Vicinity Restaurant & Bar
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the F&B Team Leader position. Tailor your application to highlight relevant experiences that align with these requirements.
Showcase Your Experience: In your CV and cover letter, emphasise any previous experience in customer-facing roles. Provide specific examples of how you've delivered excellent service and built relationships with customers.
Highlight Soft Skills: The role requires strong interpersonal skills. Make sure to mention your ability to empathise, communicate effectively, and work well in a team. Use anecdotes to illustrate these qualities.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your desire to contribute to the team at The Tower Hotel. Mention why you are excited about this specific opportunity and how you can enhance the guest experience.
How to prepare for a job interview at Thistle
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure a guest's satisfaction.
✨Demonstrate Team Leadership Skills
Prepare to discuss your leadership style and how you motivate your team. Highlight any previous experience in managing a team, focusing on how you foster a supportive and collaborative environment.
✨Know the Venue and Its Offerings
Research The Tower Hotel and its dining options before the interview. Familiarise yourself with the menu and any special events, so you can confidently discuss how you would enhance the guest experience.
✨Emphasise Your Relationship-Building Abilities
Be ready to talk about how you build rapport with guests and colleagues. Share anecdotes that showcase your empathy and ability to connect with people, as this is crucial for a role that revolves around creating memorable experiences.
