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- Tasks: Lead a vibrant team to deliver exceptional dining experiences and smooth operations.
- Company: Thistle Marble Arch, a stylish 4-star hotel in a prime location.
- Benefits: Competitive salary, career development, wellness support, and discounts.
- Why this job: Join a dynamic environment where your leadership can create memorable guest experiences.
- Qualifications: Passion for hospitality, strong leadership, and excellent communication skills.
- Other info: Inclusive workplace with opportunities for recognition and community engagement.
The predicted salary is between 28800 - 43200 ÂŁ per year.
F&B Operations Manager
Thistle Marble Arch
Contract: Full Time Payment: Salaried Salary: Competitive
The Marble Arch Hotel, one of our 4-star properties from the \”by Thistle\” collection is located just off Oxford Street and a short walk from the West End and Hyde Park. With 692 stylish and spacious bedrooms, unique dining spaces, and 13 meeting rooms, join an exciting and vibrant team to help deliver an excellent guest experience.
What you\’ll be doing
As F&B Operations Manager, you bring energy, adaptability, and a hands-on approach to each day, ensuring smooth operations across all Restaurant, Meetings & Events areas, Breakfast, and In-Room Dining. No two days are the same, and you will lead a dynamic team with creativity, focusing on excellent guest experiences and maintaining the high standards our guests expect. Your role is pivotal in fostering positive client relationships and driving future business through return guests in our outlets.
In this role, you will work closely with both the events, sales and front of house teams to ensure clear communication, exceptional service, above all, memorable dining experiences. Responsible for recruitment, training, and development, you will shape a collaborative, engaging, and inclusive team environment. You will manage department budgets, forecast sales and revenue, and keep an eye on trends to spot new opportunities, all while aligning with the F&B Manager to create a workplace that values every team member\’s contributions.
What you\’ll bring
We seek a bold, adaptable, and real leader who is passionate about delivering excellence and creating memorable guest experiences:
- Creative leadership that inspires and motivates your team
- A focus on details and the ability to elevate guest experiences through thoughtful touches
- Excellent communication skills for effective collaboration with sales and event operations
- Analytical mindset with the ability to plan, forecast, and drive revenue
- Strong focus on quality and maintaining high standards throughout all services
- Commercial awareness to drive business and understand trends in hospitality
- Passion for guest service, with a proactive approach to resolving any challenges.
What you\’ll get in return
As well as all the things you\’d expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we\’ll take care of you at every step of your journey so that you can take care of our guests.
In fact, we\’re so committed to this that our \’People Promise\’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that\’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding) a job well done.
Career Development & Growth – We\’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing – You work hard, so we\’ll always help your money work hard for you Some of the great things you can take advantage of include:
- Wage Stream – You\’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000\’s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest-Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well-being – We\’re here to support your well-being, whenever and wherever you need it.
- On-Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
Recognition & Community – We\’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- \’Wonderful People\’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
F&B Operations Manager employer: Thistle
Contact Detail:
Thistle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re all about.
✨Tip Number 3
Show off your personality during interviews! Employers want to see the real you, so don’t be afraid to let your passion for F&B shine through. Share stories that highlight your leadership skills and how you’ve created memorable guest experiences.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Thistle Marble Arch. Let’s make it happen!
We think you need these skills to ace F&B Operations Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the hospitality industry shine through. We want to see your enthusiasm for creating memorable guest experiences and how you can bring that energy to our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in F&B operations. We love seeing how your past roles align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your skills and experience. Avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Thistle
✨Know Your Stuff
Before the interview, dive deep into the F&B Operations Manager role. Understand the key responsibilities and how they align with your experience. Be ready to discuss specific examples of how you've led teams, managed budgets, or improved guest experiences in previous roles.
✨Showcase Your Leadership Style
This role requires a bold and adaptable leader. Think about how you can demonstrate your creative leadership during the interview. Share stories that highlight how you've inspired and motivated your team, especially in challenging situations.
✨Communicate Clearly
Effective communication is crucial for this position. Practice articulating your thoughts clearly and concisely. Prepare to discuss how you've collaborated with different teams, like sales and events, to ensure smooth operations and exceptional service.
✨Be Analytically Minded
The job calls for an analytical mindset, so be prepared to talk about how you've forecasted sales or identified trends in the hospitality industry. Bring examples of how your insights have driven revenue or improved service quality in your past roles.
