At a Glance
- Tasks: Drive Meetings & Events initiatives and create memorable experiences for clients.
- Company: The Tower Hotel, a stunning 4-star hotel near iconic landmarks.
- Benefits: Competitive pay, wellness support, career development, and exciting perks.
- Other info: Inclusive workplace with opportunities for growth and recognition.
- Why this job: Join a vibrant team and make an impact in the hospitality industry.
- Qualifications: Experience in event management and strong communication skills.
The predicted salary is between 15 - 15 € per hour.
Contract: Full Time
Payment: Hourly
Salary: £15.29 per hour
Would you like to work in a spacious, contemporary hotel close to World Heritage Sites Tower Bridge and The Tower of London? The Tower Hotel is a 4-star deluxe hotel from the “by Thistle” collection, with 801 bedrooms, a restaurant and bar offering unparalleled views of the River Thames, and 19 meeting rooms also offering stunning views over Tower Bridge and St Katharine Docks.
What you’ll be doing
As Cluster M&E & Groups Executive, you will play a vital role in driving our Meetings & Events (M&E) and group business initiatives across our hotels. Your primary focus will be on maximizing revenue through exceptional event planning and execution while building strong relationships with clients to ensure a seamless and memorable experience. You will collaborate with internal teams to create tailored solutions that meet the diverse needs of our clients, ensuring that every event reflects our commitment to warm, exceptional hospitality. In this role, you will manage the end-to-end process for M&E bookings, from initial inquiries to final execution, working closely with sales and operations teams to deliver outstanding results. Your insights and market knowledge will help identify trends and opportunities for growth, while your organizational skills will ensure that all details are handled meticulously.
What you’ll bring
- Proven experience in M&E sales or event management, with a focus on delivering exceptional client experiences
- Strong interpersonal and communication skills, with the ability to build rapport and trust with clients and colleagues alike
- A proactive approach to problem-solving, with the ability to think creatively to meet client needs
- Exceptional attention to detail and organizational skills to manage multiple projects simultaneously
- A passion for delivering outstanding service and a desire to learn and grow within the hospitality industry
- Ability to analyze market trends and provide insights to drive business growth
- A collaborative mindset, comfortable working across teams to achieve common goals
What you’ll get in return
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest-Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well-being - We’re here to support your well‑being, whenever and wherever you need it.
- On‑Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Cluster M&E & Groups Executive employer: Thistle
The Tower Hotel offers a vibrant and inclusive work environment, where employees are supported through comprehensive career development opportunities and a strong commitment to well-being. With its prime location near iconic landmarks and a focus on exceptional hospitality, the hotel provides a unique chance for growth in the dynamic hospitality industry, alongside attractive benefits such as financial wellness initiatives and recognition programmes.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster M&E & Groups Executive
✨Tip Number 1
Network like a pro! Attend industry events or local meetups to connect with people in the hospitality sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for event management shine through. Share stories about your past experiences and how you’ve gone above and beyond for clients.
✨Tip Number 3
Research the company culture! Before your interview, check out The Tower Hotel’s values and mission. Tailor your responses to show how you align with their commitment to exceptional hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at The Tower Hotel.
We think you need these skills to ace Cluster M&E & Groups Executive
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Cluster M&E & Groups Executive role. Highlight your experience in event management and how it aligns with our commitment to exceptional client experiences.
Show Off Your Skills:We want to see your strong interpersonal and communication skills shine through. Use specific examples to demonstrate how you've built rapport with clients and colleagues in past roles.
Be Proactive:In your application, showcase your proactive approach to problem-solving. Share instances where you’ve creatively met client needs or identified opportunities for growth in previous positions.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Tower Hotel.
How to prepare for a job interview at Thistle
✨Know Your Stuff
Before the interview, dive deep into the role of Cluster M&E & Groups Executive. Familiarise yourself with the hotel’s offerings, especially their event spaces and services. This will help you speak confidently about how you can contribute to maximising revenue through exceptional event planning.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in M&E sales or event management. Think about times when you delivered exceptional client experiences or solved problems creatively. This will demonstrate your capability and fit for the role.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use your strong interpersonal skills to engage them in conversation. Ask questions about their experiences and the team culture, showing that you’re genuinely interested in being part of their community.
✨Highlight Your Organisational Skills
Since the role requires managing multiple projects simultaneously, be ready to discuss how you stay organised. Share tools or methods you use to keep track of details and deadlines, and provide examples of how your attention to detail has led to successful events in the past.
