At a Glance
- Tasks: Serve delicious food and drinks while creating memorable guest experiences.
- Company: Join the vibrant team at the Marble Arch Hotel, a stylish 4-star property.
- Benefits: Earn £14.12 per hour with flexible hours, staff meals, and great perks.
- Other info: Enjoy career development, wellness support, and fun team events.
- Why this job: Be part of a dynamic team and grow your career in hospitality.
- Qualifications: Passion for service, teamwork skills, and a desire to learn.
The predicted salary is between 14 - 14 € per hour.
The Marble Arch Hotel, one of our 4-star properties from the “by Thistle” collection, is located just off Oxford Street and a short walk from the West End and Hyde Park. With 692 stylish and spacious bedrooms, unique dining spaces, and 13 meeting rooms, join an exciting and vibrant team to help deliver an excellent guest experience.
What you’ll be doing
As a Barista, you’ll be at the forefront of guest interaction, serving food and drinks, taking orders, and clearing tables. You’ll have the opportunity to get to know your guests personally, taking the necessary steps to personalize their experiences and foster loyalty. A genuine passion for quality service is essential, and your attention to detail will help ensure that every guest leaves satisfied and eager to return. In this role, you’ll also have the chance to enhance your skills through multiskilling, occasionally working across different departments. We believe this flexibility allows our team members to adapt and grow within the hotel, making a positive impact on both guests and colleagues.
What you’ll bring
- A strong commitment to delivering the highest levels of service, with a desire to learn and progress in your career
- Comfort in a front-line role facing the public, with a natural, approachable demeanor
- Empathy and the ability to build meaningful relationships with guests and team members
- Precision and a keen eye for detail to ensure a flawless guest experience
- A demonstrated desire to pursue a career in hospitality
- Ability to work effectively as part of a team in a fast-paced environment
If you’re ready to be part of a dynamic team dedicated to creating extraordinary guest experiences, we’d love to hear from you.
What you’ll get in return
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. Our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us.
- Career Development & Growth - Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and unlock your unique potential.
- Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest-Free Loans – Season ticket loans to make commuting easier
- Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.
- On-Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
- Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Barista employer: Thistle
The Marble Arch Hotel, part of the esteemed 'by Thistle' collection, offers a vibrant and inclusive work environment where Baristas can thrive. With a strong commitment to employee growth through tailored career pathways and a focus on well-being, team members enjoy competitive pay, flexible working arrangements, and numerous perks including discounts and wellness resources. Join us in delivering exceptional guest experiences while being supported every step of the way in your career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Barista
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Marble Arch Hotel and its values. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant atmosphere.
✨Tip Number 2
Practice your people skills! As a Barista, you'll be interacting with guests all day. Think about how you can make their experience special and practice some friendly conversation starters to break the ice.
✨Tip Number 3
Show off your passion for hospitality! During your interview, share any experiences you've had in customer service or hospitality. Let them know why you love creating memorable moments for guests—this is key to landing the job!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at The Marble Arch Hotel. We can't wait to see your application!
We think you need these skills to ace Barista
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for hospitality shine through! We want to see that genuine enthusiasm for delivering top-notch service and creating memorable experiences for our guests.
Be Personal:Don’t just list your skills—share a story or two about your experiences in customer service. We’re all about building relationships, so showing us how you connect with guests will definitely make your application stand out.
Tailor Your Application:Make sure to align your application with what we’re looking for in a Barista. Highlight your attention to detail and teamwork skills, and don’t forget to mention any relevant experience that showcases your ability to thrive in a fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Thistle
✨Know Your Coffee
As a Barista, you'll be serving up more than just drinks. Brush up on your coffee knowledge—different types of beans, brewing methods, and how to create the perfect latte art. This will not only impress your interviewers but also show your genuine passion for quality service.
✨Showcase Your People Skills
Since this role is all about guest interaction, be ready to demonstrate your ability to connect with people. Share examples from past experiences where you’ve built relationships with customers or worked effectively in a team. This will highlight your empathy and approachability.
✨Emphasise Attention to Detail
In hospitality, every detail counts! Prepare to discuss how you've ensured a flawless experience for guests in previous roles. Whether it’s remembering a regular customer’s order or keeping the workspace tidy, showing that you care about the little things can set you apart.
✨Be Ready for Flexibility
The job description mentions multiskilling and working across different departments. Be prepared to talk about your adaptability and willingness to learn new skills. Share any past experiences where you’ve successfully taken on varied roles or responsibilities.
