At a Glance
- Tasks: Lead the front office team and ensure exceptional guest experiences daily.
- Company: Thistle Kensington Gardens is a modern hotel near Hyde Park, offering stunning views and excellent amenities.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth in a vibrant environment.
- Why this job: Join a dynamic team that values collaboration and guest satisfaction in a beautifully refurbished setting.
- Qualifications: Previous management experience in hospitality and a passion for customer service are essential.
- Other info: Located in a prime area of London, perfect for those who love city life.
The predicted salary is between 28800 - 43200 £ per year.
Thistle Kensington Gardens is located near Queensway, within walking distance of Hyde Park and the West End of London. The hotel has recently been refurbished and has 175 bedrooms, including Executive rooms with fabulous views over the park, and three meeting rooms.
The Role: Are you a manager who puts your team and our guests at the heart of your business? Who really listens to and focuses on the needs of others?
Assistant Front Office Manager employer: Thistle
Contact Detail:
Thistle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Front Office Manager
✨Tip Number 1
Familiarise yourself with the Thistle Kensington Gardens and its unique offerings. Understanding the hotel's recent refurbishments and its location near Hyde Park will help you demonstrate your enthusiasm and knowledge during any interviews.
✨Tip Number 2
Network with current or former employees of Thistle Kensington Gardens. They can provide valuable insights into the company culture and what the hiring managers are looking for in an Assistant Front Office Manager.
✨Tip Number 3
Prepare to discuss your management style and how you prioritise team and guest satisfaction. Think of specific examples from your past experiences that showcase your ability to lead a team effectively.
✨Tip Number 4
Stay updated on the latest trends in the hospitality industry, especially those related to front office management. Being knowledgeable about current practices can set you apart as a candidate who is proactive and engaged.
We think you need these skills to ace Assistant Front Office Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of the Assistant Front Office Manager position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Team Management Skills: Emphasise your experience in team management and guest relations. Provide specific examples of how you've successfully led a team and improved guest satisfaction in previous roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for hospitality and your commitment to putting guests and team members first. Mention why you are particularly interested in working at Thistle Kensington Gardens.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Thistle
✨Showcase Your Leadership Skills
As an Assistant Front Office Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've motivated staff in the past and how you handle conflicts or challenges within a team.
✨Know the Hotel and Its Offerings
Familiarise yourself with Thistle Kensington Gardens, its location, and the services it offers. Being able to discuss the hotel’s features, such as the refurbished rooms and meeting spaces, will show your genuine interest in the role.
✨Emphasise Guest-Centric Approach
Highlight your commitment to guest satisfaction. Prepare to share specific instances where you went above and beyond to ensure a positive experience for guests, as this aligns with the hotel's focus on putting guests at the heart of the business.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your enthusiasm for the role and helps you assess if the hotel is the right fit for you. Consider asking about team dynamics, training opportunities, or how success is measured in the front office.