Claims Quality Assurance Officer
Claims Quality Assurance Officer

Claims Quality Assurance Officer

Uddingston Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure product quality and compliance with food legislation while leading a dedicated team.
  • Company: Join Thistle Seafoods, a leading family-owned seafood manufacturer in Europe.
  • Benefits: Enjoy competitive pay, 30 days annual leave, and a pension scheme.
  • Why this job: Be part of a supportive culture that values development and internal promotion.
  • Qualifications: Experience in the food industry and a Level 3 HACCP qualification are essential.
  • Other info: Flexible working environment with opportunities for personal growth.

The predicted salary is between 36000 - 60000 £ per year.

Thistle Seafoods is one of the largest family owned manufacturers of quality seafood products in Europe. We supply outstanding products at every price point to leading retail and food service customers within the UK, Europe, USA, Canada and Australia. Our Head Office is based in Peterhead in the North-East of Scotland, and our second site based in Uddingston in the outskirts of Glasgow.

We believe in providing all staff with the opportunity to develop and progress and we actively encourage internal promotion.

The Quality Manager is responsible for the quality of all products and for ensuring that all products comply with legal requirements and the requirements of the business and our customers.

  • Ensure that all practices comply with relevant food legislation, GMP and GHP.
  • Ensure that all quality documentation is checked and signed off at the end of production.
  • Review outcomes of factory related audits such as GMP, GHP, Foreign Body, Glass and Hard Plastics.
  • Evaluate and improve quality procedures throughout the production process from intake to despatch.
  • Liaise with the Quality Systems Manager on improvements or updates to factory quality documentation.
  • Participate in problem solving including customer complaint investigations with the rest of the factory production and engineering teams.
  • Liaise with the Purchasing Department when necessary on the quality of incoming materials.
  • Ensure that supplier monitoring data is being kept up-to-date by the Factory Quality Assurance Team and primarily by the Intake Quality Assurers.
  • Undertake internal audits of the Quality Management System as requested by the Quality Systems Manager.
  • Liaise with the Training Department on additional training for the Factory Quality Assurance Team.
  • Provide training as necessary to the Factory Quality Assurance Team and Line Checkers.
  • Manage and monitor the performance of the Factory Quality Assurance Team and take action as appropriate.
  • Conduct Staff Appraisals and agree Personal Development Plans with all members of the Factory Quality Assurance Team.
  • Take on specific additional projects, as and when required, as requested by the Head of Technical or other senior manager.

Strong planning and organisational skills with a sense of priority for deadlines and attention to detail. Ability to be flexible to meet business needs. Previous experience of working in the food industry is essential. Level 3 Award in HACCP for Food Manufacturing. Knowledge of food legislation. Competitive and depending on experience.

Pension. 30 days annual leave including statutory holidays. No agencies.

Claims Quality Assurance Officer employer: Thistle Seafoods Ltd

Thistle Seafoods is an exceptional employer, offering a supportive work culture that prioritises employee development and internal promotion. Located in the picturesque North-East of Scotland, our Head Office in Peterhead provides a unique opportunity to work within a family-owned business that values quality and compliance in the seafood industry. With competitive benefits including a generous annual leave package and a commitment to training and growth, we ensure that our Claims Quality Assurance Officers thrive in their roles while contributing to our mission of delivering outstanding seafood products.
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Contact Detail:

Thistle Seafoods Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims Quality Assurance Officer

✨Tip Number 1

Familiarise yourself with the specific food legislation and quality standards relevant to the seafood industry. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Network with professionals in the food industry, especially those who have experience in quality assurance. Attend industry events or join online forums to gain insights and potentially get referrals.

✨Tip Number 3

Prepare to discuss your previous experiences in quality assurance, particularly any specific projects or challenges you've faced in the food sector. Highlighting your problem-solving skills will be crucial.

✨Tip Number 4

Showcase your leadership abilities by discussing any experience you have in managing teams or training staff. This is particularly important as the role involves overseeing the Factory Quality Assurance Team.

We think you need these skills to ace Claims Quality Assurance Officer

Quality Assurance
Knowledge of Food Legislation
HACCP Level 3 Certification
Attention to Detail
Strong Planning and Organisational Skills
Problem-Solving Skills
Internal Auditing
Communication Skills
Team Management
Training and Development
Flexibility and Adaptability
Experience in the Food Industry
Documentation Review
Supplier Quality Monitoring

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the food industry, particularly any roles related to quality assurance or compliance. Emphasise your knowledge of food legislation and any specific qualifications like the Level 3 Award in HACCP for Food Manufacturing.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role at Thistle Seafoods. Mention how your skills align with their requirements, such as your planning and organisational skills, and your ability to manage and train teams effectively.

Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully handled customer complaints or improved quality procedures in previous roles. This will demonstrate your capability to participate in problem-solving as outlined in the job description.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a role focused on quality assurance.

How to prepare for a job interview at Thistle Seafoods Ltd

✨Know Your Food Legislation

Familiarise yourself with relevant food legislation and quality standards. Being able to discuss these during your interview will show that you understand the importance of compliance in the food industry.

✨Demonstrate Problem-Solving Skills

Prepare examples of how you've tackled quality issues or customer complaints in the past. This will highlight your ability to work collaboratively with teams and find effective solutions.

✨Showcase Your Organisational Skills

Be ready to discuss how you manage your time and prioritise tasks, especially under pressure. The role requires strong planning skills, so providing concrete examples will be beneficial.

✨Highlight Your Training Experience

If you have experience in training others, make sure to mention it. Discussing how you've developed team members or improved processes will demonstrate your leadership potential and commitment to quality assurance.

Claims Quality Assurance Officer
Thistle Seafoods Ltd
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  • Claims Quality Assurance Officer

    Uddingston
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-05-03

  • T

    Thistle Seafoods Ltd

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