Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the reception team and ensure a seamless guest experience.
- Company: Thistle Park Lane is a prime hotel in central London, perfect for business and leisure.
- Benefits: Enjoy discounts on hotel stays, food, and drinks, plus access to wellness programs.
- Why this job: Join a dynamic team where your leadership can shine and make a real impact.
- Qualifications: Experience in hotel management or supervisory roles; passion for guest service is a must.
- Other info: Opportunities for professional development and a generous recommend-a-friend scheme.
The predicted salary is between 36000 - 60000 £ per year.
Thistle Park Lane_previously known as Great Cumberland Place situated in an outstanding central London location on the crossroads between Oxford Street, Park Lane and Hyde Park. The perfect spot to stay for a business trip or simply just experiencing London for leisure.
The Role:
Our Reception Managers are key players in our reception teams. This role is ideal for those in management roles within …
ADZN1_UKCT
Reception Manager employer: Thistle Park Lane
Contact Detail:
Thistle Park Lane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager
✨Tip Number 1
Familiarize yourself with the specific challenges and expectations of a Reception Manager in a 4 or 5-star hotel environment. Research common scenarios that arise at the reception desk and think about how you would handle them.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss how you motivate and develop your team members to enhance their performance.
✨Tip Number 3
Since the role has a sales element, think about your previous experiences in driving sales and how you can apply those strategies at the reception desk. Prepare to share specific results you've achieved in past roles.
✨Tip Number 4
If you have experience with Opera or similar hotel management software, be sure to highlight this during your discussions. If not, consider familiarizing yourself with its features to demonstrate your willingness to learn.
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in management roles within a 4 or 5-star hotel environment. Detail your leadership skills and any specific achievements that demonstrate your ability to deliver results through your team.
Showcase Guest Service Passion: Clearly express your passion for guest service in your application. Provide examples of how you have gone above and beyond to enhance the guest experience in your previous roles.
Demonstrate Sales Confidence: Since the role has a sales element, include any relevant experience you have in driving sales at the reception desk or through your team. Highlight specific strategies you have used to achieve sales targets.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Use keywords from the job listing, such as 'leadership', 'guest service', and 'attention to detail', to make your application stand out.
How to prepare for a job interview at Thistle Park Lane
✨Showcase Your Leadership Skills
As a Reception Manager, your leadership abilities are crucial. Be prepared to discuss specific examples of how you've successfully led a team in a previous role, focusing on how you motivated and developed your staff.
✨Demonstrate Passion for Guest Service
Highlight your commitment to providing exceptional guest experiences. Share stories that illustrate your dedication to guest service and how you've gone above and beyond to ensure satisfaction.
✨Prepare for Sales-Related Questions
Since the role involves a sales element, be ready to discuss your experience with driving sales. Think of examples where you've successfully upsold services or products and how you trained your team to do the same.
✨Familiarize Yourself with Opera
If you have experience with Opera or similar hotel management software, make sure to mention it. If not, take some time to learn the basics, as this knowledge can set you apart from other candidates.
