At a Glance
- Tasks: Join our team to keep hotel rooms and public areas sparkling clean!
- Company: Omni Facilities Management, a leader in hotel services since 1980.
- Benefits: Enjoy flexible hours, paid holidays, and discounts on shopping and cinema tickets.
- Other info: Opportunities for career progression and ongoing training available.
- Why this job: Be part of a dynamic team and kickstart your career in hospitality!
- Qualifications: Experience in housekeeping and a positive, professional attitude.
The predicted salary is between 22000 - 26000 £ per year.
Immediate start following a successful interview. We're hiring Housekeeping Associates to join our amazing team here at Omni Facilities Management. Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World.
We are currently looking for enthusiastic and self-motivated candidates for the position of Housekeeping Associate who will be responsible for cleaning the hotel bedrooms, bathrooms and public areas, ensuring that sufficient linen is available for daily operations and might also be required to complete additional cleaning tasks in the Back of House.
Benefits from working with the company:
- Two weekly payments
- Up to 28 days paid holiday per year
- Permanent contract of employment
- Career progression on to our Management Programs & Flexible Learning Courses
- Company Benefits including retail discounts on food, shopping, clothes, holidays, eating out and up to 55% on cinema tickets
- Opportunity to work with great teams for an industry leader!
Shift Pattern: Up to 37.5 hours a week, Monday to Sunday (24/7 Operation)
Desired profile:
- Experienced in the Housekeeping Department in a hotel
- Willingness to work
- Ability to work under pressure with strong organizational skills
- Confident, professional, and welcoming personality
Duties include:
- Clean hotel rooms to required standards and by required deadlines
- Complete regular cleaning routines (task of the day) as per training
- Change bed linen and towels and make beds
- High and low dusting and polishing furniture
- Clean bathrooms, including vanity, sink, bath/shower, tiles/glass, and walls
- Vacuum and mop floors
- Replace stock of guest supplies, such as shampoo, soap, and brochures
- Re-stock drinks in the mini bar
- Re-stock and clean equipment used
In your role as a Housekeeping Associate, you may also be required to perform other duties like:
- Linen Porter: Ensure the delivery of clean linen to designated areas in the hotel by specified deadlines. Ensure the collection of soiled linen from designated areas in the hotel by specified deadlines. Check all linen cupboards on a regular basis and ensure they are maintained in a tidy, organized manner and fully stocked. Keep the service areas clean and tidy. Wait for the linen delivery at the times specified by the hotel. Bring all the dirty linen to the linen room, classify it, and count it. Return damaged linen and ensure it is accounted for by following the required procedure. Pushing and pulling of linen trolleys throughout the hotel.
- Public Area Cleaner: Clean designated public areas of the hotel to required standards and by required deadlines. Complete regular cleaning routines (task of the day). Vacuum, mop floors, and clean windows. Dust and polish furniture and re-stock and clean equipment used. Replace stock of supplies, such as soap, toilet rolls, brochures etc. Attend and provide input at housekeeping meetings. Act on any special instructions and pass on relevant information. Be responsible for all keys in your possession. Report anything which may be considered a Health & Safety hazard. Perform related duties and special projects, which may be assigned by the Executive Housekeeper or Assistant Executive Housekeeper.
Room Attendant in London employer: Thistle London Heathrow Terminal 5 Hotel
Omni Facilities Management is an exceptional employer, offering a supportive work culture and numerous benefits for our Housekeeping Associates. With opportunities for career progression through management programmes and flexible learning courses, employees can thrive in their roles while enjoying perks such as two weekly payments, up to 28 days of paid holiday, and generous retail discounts. Join our dynamic team and be part of a leading company that values your growth and well-being in the hospitality industry.
Contact Details:
Thistle London Heathrow Terminal 5 Hotel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Thistle London Heathrow Terminal 5 Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Thistle London Heathrow Terminal 5 Hotel
Don't be shy about reaching out to Thistle London Heathrow Terminal 5 Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Thistle London Heathrow Terminal 5 Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Thistle London Heathrow Terminal 5 Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
