At a Glance
- Tasks: Lead the front desk team and create memorable guest experiences.
- Company: Join the vibrant team at Thistle Marble Arch, near Oxford Street.
- Benefits: Earn £14.66 per hour plus commission, with full-time hours.
- Other info: Dynamic work environment with opportunities for personal growth.
- Why this job: Be a hospitality leader and inspire a passionate team.
- Qualifications: Experience in customer service and a love for hospitality.
The predicted salary is between 14.66 - 14.66 £ per hour.
The 4 star Thistle Marble Arch, located just off Oxford Street and a short walk from the West End and Hyde Park, offers 692 stylish and spacious bedrooms, the latest technology and 13 meeting rooms. Join an exciting and vibrant team to help deliver an excellent guest experience.
In this role, you'll oversee daily front desk operations, assist with Check-in and Check-Out, and go beyond the basics to create meaningful connections. Your familiarity with Opera would be an advantage, but more importantly, your passion for hospitality and dedication to truly understanding each guest's needs will help ensure every stay feels tailored and special. Your calm, proactive approach will set the tone for solving guest queries efficiently, even during the busiest times.
As a leader, you'll inspire a team that loves what they do, sharing knowledge and coaching team members to help everyone grow. Through your bold, approachable style, you'll foster an inclusive, collaborative environment where each team member feels valued and empowered to provide exceptional service.
What you'll bring:
- Previous experience in a customer-facing or fast-paced hospitality role.
Front of House Team Leader employer: Thistle Hotel Marble Arch
Thistle Marble Arch is an exceptional employer that prioritises a vibrant and inclusive work culture, making it an ideal place for those passionate about hospitality. With opportunities for personal and professional growth, employees are encouraged to develop their skills while being part of a dynamic team dedicated to delivering outstanding guest experiences. Located in the heart of London, just steps away from iconic attractions, working here offers not only a rewarding career but also the chance to thrive in a bustling and culturally rich environment.
