At a Glance
- Tasks: Lead a dynamic fitness team and create exceptional wellness experiences for guests.
- Company: Join Champneys, a leader in health and wellbeing with a vibrant culture.
- Benefits: Enjoy health incentives, discounts, complimentary spa days, and engaging colleague events.
- Other info: Be part of a supportive team with excellent growth opportunities and fun events.
- Why this job: Make a real impact on guest experiences while growing your career in fitness management.
- Qualifications: Experience in fitness operations and a passion for health and guest satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
Are you passionate about delivering exceptional wellness experiences and managing high-performing fitness teams? At Champneys, we’re looking for a Wellbeing & Fitness Manager who thrives in a fast-paced, guest-focused environment and is motivated to deliver excellence across every touchpoint.
The Role
As Wellbeing & Fitness Manager, you will take full responsibility for the day-to-day management of the fitness operation, ensuring exceptional service delivery, strong team performance, and an outstanding guest and member experience. You will manage a vibrant programme of 80+ weekly classes, oversee personal training delivery, and ensure your team operates to the highest professional and safety standards.
Key Responsibilities
- Team Management & Performance
- Managing and developing a high-performing fitness team
- Driving accountability and performance against business goals
- Delivering training, coaching, and ongoing development
- Commercial & Operational Delivery
- Executing the business plan to achieve performance and revenue targets
- Managing membership retention and enhancing the member experience
- Guest Experience
- Ensuring exceptional service standards across all fitness and wellbeing touchpoints
- Delivering and managing personal training sessions and fitness programmes
- Actively engaging with members to drive satisfaction and retention
- Fitness Delivery
- Managing and teaching a varied class programme including: Aqua
- Compliance & Standards
- Maintaining strict adherence to health & safety and operational procedures
- Ensuring all systems, processes, and compliance requirements are met
What Success Looks Like
- Strong team engagement and performance
- High member satisfaction and retention
- Growth in personal training revenue and class attendance
- Consistent operational excellence and compliance
About You
- Experienced in managing fitness or wellbeing operations
- Passionate about health, fitness, and guest experience
- Strong people manager with a coaching and development mindset
- Commercially aware with the ability to drive performance
- Confident delivering fitness classes and personal training
- Honesty & Integrity
- Teamwork – Winning Together
- Strong Work Ethic & Can-Do Attitude
- Commitment to Growth
- Ownership & Accountability
Benefits
- Health, Wellness and Wellbeing incentives
- Digital fitness programmes
- Nutrition guides and recipes
- Self-Guided meditation
- Champneys experiences (such as an overnight stay or an ultimate spa day experience)
- App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
- In house social media connecting our Champneys Family
- Employee Assistance Programme, offering counselling sessions and legal advice if required
- Other perks such as shopping discounts and financial support
- Motivating, rewarding and engaging colleague events
- Discounted stays for you, your friends and family at any of our properties
- Complimentary Spa Day on completion of your probationary period
- 50% discount on all Champneys products
- Great discounts on our partner products Elemis and Clarins
- Discounted membership to our exceptional health clubs
- Merlin Entertainments Attraction
- Introduce a friend incentive
- Long Service celebrations
- Free parking [Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only]
Wellbeing & Fitness Manager employer: Thistle City Barbican
At Champneys, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture for our Wellbeing & Fitness Manager. With a strong focus on employee growth, we offer extensive training and development opportunities, alongside a range of health and wellness incentives, ensuring our team members thrive both personally and professionally. Located in beautiful settings, our commitment to excellence in guest experience is matched by our dedication to creating a rewarding workplace where every team member feels valued and engaged.
StudySmarter Expert Advice🤫
We think this is how you could land Wellbeing & Fitness Manager
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Champneys' values and mission. This way, you can show how your passion for wellness aligns with their goals, making you a standout candidate.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your application process. It’s all about making those connections!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you’ve managed teams or improved guest experiences. Being ready to share these stories will help you shine during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. It shows you’re genuinely interested!
We think you need these skills to ace Wellbeing & Fitness Manager
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for wellness and fitness right from the start! Use your application to express why you love this field and how it drives you to deliver exceptional experiences.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in managing fitness teams and delivering outstanding guest experiences. We want to see how your skills align with our needs!
Highlight Team Management Skills:Since team performance is key, share specific examples of how you've successfully managed and developed high-performing teams in the past. We’re all about collaboration and growth here at StudySmarter!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep everything organised. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Thistle City Barbican
✨Know Your Stuff
Make sure you’re well-versed in the latest trends in fitness and wellbeing. Research Champneys’ approach to wellness and be ready to discuss how your experience aligns with their values and goals.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed teams in the past. Highlight your coaching style and how you’ve driven performance, as this role is all about leading a high-performing fitness team.
✨Engage with the Guest Experience
Think about how you can enhance member satisfaction and retention. Be ready to share ideas on improving guest experiences and how you would manage personal training sessions to ensure exceptional service delivery.
✨Demonstrate Your Commercial Awareness
Understand the business side of fitness operations. Be prepared to discuss how you would execute business plans, achieve revenue targets, and manage membership retention effectively.
