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- Tasks: Join our team to learn the ropes of luxury hospitality management.
- Company: Grantley Hall is a prestigious five-star hotel in North Yorkshire, blending history with modern luxury.
- Benefits: Enjoy competitive pay, generous holiday, and exclusive discounts on food, spa, and accommodation.
- Why this job: Kickstart your career in a world-class hotel with hands-on training and growth opportunities.
- Qualifications: Passion for hospitality and some experience preferred, but not essential; a degree is a bonus.
- Other info: Participate in fun team events and receive ongoing support for your personal development.
The predicted salary is between 19996 - 23994 £ per year.
Full Time
£23,995 per annum plus monthly service charge, typically £2,400 annually
37.5 hours
Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
Overview
Rising Stars: Creating Future Hospitality Operations Managers
Unlocking the potential in future hospitality Rising Stars, through hands-on operations experience in our prestigious hotel management programme.
Entry Requirements
• Possess a genuine passion and hunger to develop within the luxury hospitality industry.
• Proficient in the English language.
• Eligible to work in the UK.
• Have 12 months related industry experience gained via previous work placement or employment advantageous but not essential.
• Hospitality Degree advantageous but not essential.
Key Responsibilities
• Become a member of the team within your given department, follow the direction and guidance of the HOD and attend all meetings relevant to your programme
• Complete the online training courses assigned for each department
• Attend a quarterly meeting with your Executive Mentor
• Complete a key hotel project authorised by General Manager following a project pitch.
• Take part in developmental workshops
• Attend Graduation and Celebration event at the end of programme.
• Desired outcome would be that you are retained by Grantley Hall and are offered a suitable permanent position.
• You will receive regular performance reviews to ensure you are being empowered and given on-going feedback to help you grow and develop.
Please note, if you are successful in progressing to the next stage of the process, the next stage is an in person assessment centre at Grantley Hall.
Grantley Hall offers a wide range of benefits and opportunities for all employees:
- A monthly service charge – typically £2,400 annually
- 31 days holiday increasing to 33 days with length of service
- Access to earnings before payday (Wagestream)
- Free parking
- Complimentary meals when on duty
- Discounted modern and spacious live-in accommodation
- Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…
- Team appreciation and wellbeing activities – Team member of the month awards, BBQ’s, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
- Grantley Hall discounts – 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products
- Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
- Discounted hotel stays with Pride of Britain hotels
- Complimentary bespoke uniform and annual shoe allowance
- Free sight tests for those eligible
- Onsite Team Gym with professional induction
- Refer a Friend Scheme where you can earn up to £1000
- 24/7 Employee Assistance Support line and online portal supporting ‘mind, money, move, munch’
- Grantley Academy to support your development
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HOSPITALITY OPERATIONS MANAGER IN TRAINING employer: Thistle City Barbican
Contact Detail:
Thistle City Barbican Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HOSPITALITY OPERATIONS MANAGER IN TRAINING
✨Tip Number 1
Familiarise yourself with Grantley Hall's unique offerings and values. Understanding their commitment to luxury and service excellence will help you align your passion for hospitality with their mission during interviews.
✨Tip Number 2
Network with current or former employees of Grantley Hall. Engaging with them can provide insider insights into the company culture and expectations, which can be invaluable during your assessment centre.
✨Tip Number 3
Prepare for the in-person assessment by practising common hospitality scenarios. Being able to demonstrate your problem-solving skills and customer service approach will set you apart from other candidates.
✨Tip Number 4
Showcase your enthusiasm for continuous learning. Highlight any relevant training or workshops you've attended, as this aligns with Grantley Hall's focus on development and growth within the hospitality industry.
We think you need these skills to ace HOSPITALITY OPERATIONS MANAGER IN TRAINING
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Hospitality Operations Manager in Training position. Familiarise yourself with Grantley Hall's values and what they seek in a candidate.
Tailor Your CV: Craft your CV to highlight relevant experience in the hospitality industry, even if it's not extensive. Emphasise any customer service roles or projects that showcase your passion for luxury hospitality.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention specific aspects of Grantley Hall that attract you and how your skills align with their mission of service excellence.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Thistle City Barbican
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the luxury hospitality industry. Share specific experiences that highlight your passion and how it aligns with the values of Grantley Hall.
✨Research Grantley Hall
Familiarise yourself with Grantley Hall's history, its accolades, and what sets it apart in the luxury market. This knowledge will demonstrate your commitment and interest in becoming part of their team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations in hospitality. Think of examples from your past experiences where you successfully managed challenges or improved guest satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the training programme, team dynamics, and growth opportunities within the company. This shows your eagerness to learn and grow, which is crucial for a role in management.
