At a Glance
- Tasks: Support the Spa Manager in running a top-notch treatment department and leading your team.
- Company: Join Champneys, England’s first Health Spa, dedicated to health, beauty, and wellbeing.
- Benefits: Enjoy wellness incentives, discounted stays, and complimentary spa days after probation.
- Why this job: Make a real impact on guest experiences while growing your career in a vibrant environment.
- Qualifications: Previous experience as a Senior Spa Therapist and management skills required.
- Other info: Access to training, digital fitness programmes, and a supportive community.
The predicted salary is between 30000 - 42000 £ per year.
When we opened our doors in 1925 Champneys was England’s first Health Spa, founded on the philosophy that Health, Beauty and Wellbeing are inextricably intertwined. For the last 90 years we’ve been spa pioneers embracing the latest techniques to craft products and treatments that renew you; mind body and soul.
Our passion is health and wellbeing, and we know our therapists are at the heart of that vision, with that in mind we proudly have exceptional training journeys for all our therapists, we have in house trainers that are there to ensure you reach your full potential and progress with us.
As the Assistant Spa Manager, you will support the Spa Manager in ensuring the smooth running of the treatment department and provide effective professional management to your team with regards to training, standards and meeting sales targets. With guest satisfaction at the forefront of what we do, you will ensure guest schedules are suitable and extra care is taken at all times.
You will assist in ensuring the team are trained to the highest standards and are there to assist our guests with any needs they may have throughout their stay with us and ensure they leave wanting more! You will ensure high standards of presentation and cleanliness are maintained at all times and that your team are supported in achieving their retail and treatment sales targets as set.
As the Assistant Spa Manager, you will have previous experience as a Senior Spa Therapist as well as experience in managing people and hold an NVQ 2 and 3 or equivalent.
Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out. Not only will you work in great company you will also have access to the following:
- Health, Wellness and Wellbeing incentives
- Digital fitness programmes
- Nutrition guides and recipes
- Self-Guided meditation
- Champneys experiences (such an overnight stay or an ultimate spa day experience)
- App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
- In house social media connecting our Champneys Family
- Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any of our properties.
- Complimentary Spa Day on completion of your probationary period.
- 50% discount on all Champneys products.
- Great discounts on our partner products Elemis and Clarins.
- Discounted membership to our exceptional health clubs.
Assistant Spa Manager in Henlow employer: Thistle City Barbican
Contact Detail:
Thistle City Barbican Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Spa Manager in Henlow
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and wellness industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for the interview by researching Champneys and its values. Familiarise yourself with their treatments and services. When you walk in, show us that you’re not just another candidate; you’re genuinely excited about being part of our iconic wellbeing brand!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to team management and guest satisfaction. We want to see how you handle challenges and ensure high standards, so think of examples from your past experiences that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows us that you’re keen and professional. Plus, it’s a great opportunity to reiterate your enthusiasm for the Assistant Spa Manager role!
We think you need these skills to ace Assistant Spa Manager in Henlow
Some tips for your application 🫡
Show Your Passion for Wellbeing: When writing your application, let your passion for health, beauty, and wellbeing shine through. We want to see how you connect with our philosophy and how you can contribute to our mission of making guests feel happier and healthier.
Highlight Relevant Experience: Make sure to showcase your previous experience as a Senior Spa Therapist and any management roles you've held. We’re looking for someone who can support the Spa Manager effectively, so don’t hold back on detailing your skills in training and team management.
Tailor Your Application: Take the time to tailor your application specifically for the Assistant Spa Manager role. Mention how your background aligns with the responsibilities outlined in the job description, especially around guest satisfaction and maintaining high standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Champneys. Plus, it’s super easy!
How to prepare for a job interview at Thistle City Barbican
✨Know Your Spa Stuff
Make sure you brush up on your knowledge of spa treatments and wellness philosophies. Familiarise yourself with Champneys' history and values, as well as the latest trends in health and beauty. This will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant Spa Manager, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples from your previous experience where you've successfully led a team, handled conflicts, or improved performance. Highlight how you can support your team in achieving sales targets while maintaining high standards.
✨Guest Satisfaction is Key
Since guest satisfaction is at the heart of what they do, be ready to discuss how you would ensure a positive experience for guests. Think of specific strategies you could implement to enhance guest interactions and address any concerns they might have during their stay.
✨Dress to Impress
First impressions matter, especially in a spa environment. Dress professionally and in line with the spa's aesthetic. This not only shows that you take the interview seriously but also reflects your understanding of the brand's image and values.