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- Tasks: Deliver and collect linen, maintain stock levels, and support team efficiency.
- Company: Join the luxurious Grantley Hall, a five-star hotel in North Yorkshire.
- Benefits: Enjoy competitive salary, service charge, free meals, and discounted accommodation.
- Why this job: Be part of a prestigious hotel and make guests' experiences unforgettable.
- Qualifications: Hands-on, detail-oriented, with a positive attitude and great communication skills.
- Other info: Access to wellness support, team events, and career development opportunities.
The predicted salary is between 21596 - 26794 £ per year.
£23,995 per annum plus monthly service charge, typically £2,400 annually. Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting‑edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
Key Responsibilities
- Deliver clean linen and collect all dirty linen from the service rooms, striving to always maintain accurate stock levels.
- Ensure linen delivered is consistently of the highest standard.
- Maintain tidy and well-organised stock areas, proactively reporting any maintenance issues if required.
- Support colleagues across the department, building strong working relationships to deliver an efficient service.
- Ensure interactions with our guests are always warm, professional and that you are doing everything you can to exceed their expectations.
Key Skills, Qualities & Experience
- Hands-on approach to work, always being productive and looking to improve.
- Passionate about the work you do.
- Detail-oriented and drives standards.
- Possess a positive attitude and a desire to learn.
- Friendly, courteous and helpful with excellent communication skills.
- Motivated to go the extra mile for guests and colleagues.
- Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team.
Grantley Hall offers a wide range of benefits and opportunities for all employees:
- A monthly service charge - typically £2,400 annually.
- 31 days holiday increasing to 33 days with length of service.
- Access to earnings before payday (Wagestream).
- Free parking.
- Complimentary meals when on duty.
- Discounted modern and spacious live-in accommodation.
- Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year.
- Team appreciation and wellbeing activities - Team member of the month awards, BBQ’s, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs.
- Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products.
- Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector.
- Discounted hotel stays with Pride of Britain hotels.
- Complimentary bespoke uniform and annual shoe allowance.
- Free sight tests for those eligible.
- Onsite Team Gym with professional induction.
- Refer a Friend Scheme where you can earn up to £1000.
- 24/7 Employee Assistance Support line and online portal supporting ‘mind, money, move, munch’.
- Grantley Academy to support your development.
LINEN PORTER in Harrogate employer: Thistle City Barbican
Contact Detail:
Thistle City Barbican Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LINEN PORTER in Harrogate
✨Tip Number 1
Get to know the company! Research Grantley Hall and its values. When you walk in for your interview, show us that you understand what makes our five-star service stand out. It’ll impress us and help you connect with the team.
✨Tip Number 2
Practice your communication skills! As a Linen Porter, you'll be interacting with guests and colleagues. Role-play common scenarios with a friend or family member to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable when you come in for your interview. It shows us that you take the opportunity seriously and are ready to represent Grantley Hall’s high standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for working at Grantley Hall right from the start!
We think you need these skills to ace LINEN PORTER in Harrogate
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about working in luxury hospitality and are eager to contribute to our team at Grantley Hall.
Be Detail-Oriented: Since attention to detail is key for a Linen Porter, make sure your application reflects this. Double-check for any typos or errors, and ensure that your experience aligns with the responsibilities listed in the job description. We appreciate candidates who take the time to present themselves well!
Highlight Teamwork Skills: We value strong working relationships here at Grantley Hall, so be sure to mention any experiences where you've successfully collaborated with others. Whether it's in previous jobs or during training, showing us that you can work well with a team will definitely catch our eye.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible. We can't wait to hear from you!
How to prepare for a job interview at Thistle City Barbican
✨Know Your Linen
Familiarise yourself with the types of linen used in luxury hospitality. Understand the importance of maintaining high standards and how it impacts guest experience. This knowledge will show your passion for the role and commitment to quality.
✨Showcase Your Team Spirit
Grantley Hall values strong working relationships. Be ready to share examples of how you've supported colleagues in previous roles. Highlighting your teamwork skills will demonstrate that you’re a great fit for their collaborative environment.
✨Emphasise Attention to Detail
Prepare to discuss how you ensure cleanliness and organisation in your work. Mention specific instances where your attention to detail made a difference, as this aligns perfectly with the expectations for a Linen Porter.
✨Bring a Positive Attitude
A friendly and helpful demeanour is crucial in hospitality. During the interview, let your enthusiasm shine through. Share stories that reflect your positive attitude and willingness to go the extra mile for guests and colleagues alike.
