F&B Assistant: Guest-First Service, Upsell & Menu Expert
F&B Assistant: Guest-First Service, Upsell & Menu Expert

F&B Assistant: Guest-First Service, Upsell & Menu Expert

Full-Time 11 - 13 Β£ / hour (est.) No home office possible
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At a Glance

  • Tasks: Deliver top-notch service, take orders, and keep dining areas spotless.
  • Company: A premier hospitality venue in the UK known for excellence.
  • Benefits: Earn up to Β£12.21 per hour plus tips and service charge.
  • Why this job: Join a vibrant team and enhance guest experiences every day.
  • Qualifications: Passion for customer service and knowledge of food and beverage.
  • Other info: Perfect opportunity for students seeking flexible hours in hospitality.

The predicted salary is between 11 - 13 Β£ per hour.

A premier hospitality venue in the United Kingdom is seeking a Food and Beverage Assistant to ensure excellent service and maintain presentation standards. The ideal candidate will have knowledge of food and beverage menus and a passion for customer service.

Responsibilities include:

  • Taking orders
  • Serving guests
  • Maintaining cleanliness in dining areas

Competitive pay at up to Β£12.21 per hour plus service charge and gratuities.

F&B Assistant: Guest-First Service, Upsell & Menu Expert employer: Thistle City Barbican

Join a premier hospitality venue in the United Kingdom, where we prioritise a guest-first service culture and offer competitive pay alongside service charge and gratuities. Our supportive work environment fosters employee growth through training and development opportunities, ensuring that you can excel as a Food and Beverage Assistant while being part of a passionate team dedicated to delivering exceptional dining experiences.
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Contact Detail:

Thistle City Barbican Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land F&B Assistant: Guest-First Service, Upsell & Menu Expert

✨Tip Number 1

Get to know the venue! Before your interview, visit the place if you can. Familiarise yourself with their menu and service style. This shows you're genuinely interested and ready to hit the ground running.

✨Tip Number 2

Practice your upselling skills! Think of ways to suggest additional items that complement the menu. This will not only impress during interviews but also show you understand the role's focus on guest-first service.

✨Tip Number 3

Be ready to showcase your customer service passion! Share stories from past experiences where you went above and beyond for guests. We love hearing about those moments that made a difference!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic candidates who are eager to join our team and provide top-notch service.

We think you need these skills to ace F&B Assistant: Guest-First Service, Upsell & Menu Expert

Customer Service
Knowledge of Food and Beverage Menus
Order Taking
Serving Skills
Presentation Standards
Cleanliness Maintenance
Upselling Techniques
Communication Skills

Some tips for your application 🫑

Show Your Passion for Service: When writing your application, let us see your enthusiasm for customer service shine through. Share any experiences where you went above and beyond to make a guest's day special – we love that!

Know Your Menus: Make sure to highlight your knowledge of food and beverage menus in your application. If you've got any specific dishes or drinks you're particularly fond of, mention them! It shows us you're ready to upsell and engage with our guests.

Keep It Clean and Professional: Just like we maintain cleanliness in our dining areas, your application should be tidy and well-organised. Use clear language, check for typos, and ensure everything flows nicely – first impressions matter!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!

How to prepare for a job interview at Thistle City Barbican

✨Know Your Menus Inside Out

Make sure you’re familiar with the food and beverage menus offered by the venue. Research the types of dishes and drinks they serve, and be ready to discuss your favourites or suggest pairings. This shows your passion for the role and helps you stand out.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a guest. This will demonstrate your commitment to a guest-first approach.

✨Practice Upselling Techniques

Upselling is key in this role, so brush up on techniques that can help increase sales while enhancing the guest experience. Be ready to share how you would recommend additional items or upgrades to guests in a friendly and engaging manner.

✨Emphasise Cleanliness and Presentation

Since maintaining cleanliness and presentation standards is crucial, think of ways you’ve ensured a tidy environment in previous roles. Discuss your attention to detail and how it contributes to a positive dining experience for guests.

F&B Assistant: Guest-First Service, Upsell & Menu Expert
Thistle City Barbican
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