BAR MANAGER

Competitive rate of pay plus monthly service charge, typically £2,400 annually. 45 hours. Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

Key Responsibilities

• Providing a friendly, courteous and professional service at all times.
• Manage and provide direction to all bar employees during shifts.
• Ensure each customer receives impeccable service.
• Contributing to the creation of new cocktails.
• Delegating tasks and checking their execution.
• Possessing a depth of beverage knowledge such as wines, cocktails and spirits.
• Supervise the setup and breakdown of the Bar.
• Undertake monthly stock takes and oversee ordering of stock.
• Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings.

Key Skills, Qualities & Experience

• Hands on approach to work, always being productive and looking to improve.
• Have a real flair and passion for service and working with quality products and interesting drinks menus.
• Personality combined with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues.
• Enthusiastic, quick thinking and welcoming personality.
• A great knowledge of food and wine.
• Ability to mentor and supervise junior staff.
• Ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery.
• Detail oriented and drives standards.
• Possess a positive attitude and a desire to learn.
• Ability to meet deadlines and work under pressure.
• Friendly, courteous and helpful with excellent communication skills.
• Motivated to go the extra mile for guests and colleagues.
• Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team.

We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:

• Tips typically over £200 per month (£2,400 per year).
• Complimentary bespoke uniform and chef whites.
• Complimentary meals whilst on duty.
• Refer a Friend bonus - Earn up to £1000.
• Complimentary employee car parking.
• Complimentary state of the art onsite gym - with personal trainer support.
• 31 days annual leave (including bank holidays) increasing with service.
• Professional development opportunities at all levels.
• Reimbursement on work shoes, sight tests and professional memberships.
• Modern and spacious discounted live in accommodation for eligible roles.
• Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector.
• We support our employees to do more with their money and help their wellbeing by providing access to a wide range of stand out wellbeing support.
• We celebrate success with an annual awards ceremony as well as team events and incentives. Training achievements, birthdays, marriages, new babies and length of service awards are celebrated throughout the year.
• Employee Assistance Programme helpline and online support, along with wellbeing champions onsite.
• Team Member of the Month Awards.
• Discount on Grantley Hall Restaurants, Spa products and Gift Shop.
• Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels.
• Cycle to work scheme.
• Access to Wagestream, allowing you to instantly access your wages.