Associate Director of Client Strategy in London

ThisThat is a brand growth intelligence company. We are the Brand Lift Authority in influencer marketing, with the largest global brand lift dataset in the industry, and we are building toward something bigger. The $4T marketing industry is shifting from the personalisation era, obsessed with advertising effectiveness, to the community era, where influence is the currency. No governing system of influence exists yet. ThisThat is building it, making influence measurable, predictable, governable, and investable.

Trusted by the world's most ambitious brands and agencies, including Meta, Unilever, Amazon, MrBeast, WPP, and Publicis. VC-backed with investment from four unicorn founders. Winners of Best Technology and Best Data-Driven Campaign at the Global Influencer Marketing Awards.

The Associate Director, Client Strategy is a senior role within the Revenue Tribe, reporting to a Client Strategy Director (Pod Lead). Associate Directors are responsible for managing and growing a portfolio of client partnerships within a multidisciplinary pod, helping drive commercial growth, client success, and strategic excellence.

You will own a portfolio of growing client accounts, focused on expanding long‑term partnerships, increasing committed revenue, and ensuring clients receive strategically valuable, insight‑led recommendations. This role plays a critical part in embedding ThisThat within client organisations and identifying opportunities to grow account value over time. An understanding of insights and measurement is fundamental to success in this role. Associate Directors work closely with Insight Managers and cross‑functional teams to ensure insight outputs deliver measurable commercial value for clients. This role is suited to commercially minded client leaders looking to deepen their strategic and leadership capabilities, with the opportunity to progress toward future Pod Lead responsibilities.

KEY RESPONSIBILITIES

• Client Partnership Management
• Own and grow a portfolio of strategic client partnerships within a pod structure
• Drive account expansion and committed revenue growth across your portfolio
• Identify opportunities with the Business Development team to expand ThisThat’s presence across teams, markets, and business functions
• Build trusted, long-term client partnerships grounded in measurable business impact
• Support the wider pod in achieving revenue targets and commercial objectives
• Insights & Strategic Excellence
• Develop a deep understanding of ThisThat’s products, methodologies, and how insight outputs create measurable client value
• Partner closely with Insight Managers to ensure insight outputs align with client objectives and commercial opportunities
• Ensure high-quality, commercially impactful insight work across your client portfolio
• Support pod teams in uncovering compelling narratives and translating data into actionable client stories
• Collaboration & Leadership Development
• Build strong relationships across Business Development, Paid Media, Data Science, Product, and Operations
• Collaborate closely with Pod Leads and wider Revenue Tribe stakeholders to drive consistency and best practice
• Support onboarding, coaching, and development of junior team members where appropriate
• Contribute to the evolution of pod processes, frameworks, and ways of working
• Operate with a high level of ownership and accountability, developing toward future pod leadership responsibilities

QUALIFICATIONS & EXPERIENCE

• Proven experience working within insights, measurement, research, or data‑led roles
• Strong understanding of translating data and insights into strategic recommendations
• Experience working in a high‑growth or scale‑up environment, with the ability to thrive in ambiguous, fast‑moving conditions where process is still being built
• Experience managing and growing client partnerships within a commercial environment
• Strong commercial acumen with a track record of driving client growth and long‑term relationships
• Excellent stakeholder management and communication skills
• Familiarity with agile or pod‑based team structures is advantageous

KEY SKILLS & ATTRIBUTES

• Insight‑led thinker with strong analytical and problem‑solving skills
• Commercially astute with a strategic and growth‑oriented mindset
• Strong relationship‑building and stakeholder management capabilities
• Collaborative and adaptable in high‑growth environments
• Proactive, hands‑on, and solutions‑oriented
• Passionate about delivering measurable client impact and long‑term partnership growth

Please read before applying: You need to understand that ThisThat is an early‑stage startup in its hyper‑growth period. We run a lean, fast, and agile operation while delivering stellar work. We take our work, but not ourselves, very seriously and often roll up our sleeves to go the extra mile and deliver. This role isn’t for everyone - we need individuals who thrive under pressure and take accountability. While you’ll be working with an incredibly talented team full of collaboration and learning opportunities, everyone has a lot of ownership and responsibility, and so will you.

You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. This is your chance to do the best work of your career. Are you ready to be at the front‑end of innovation, ride the rollercoaster of hyper‑growth, and shape an industry? Backed by Tier 1 VCs and a 4x Unicorn founders, we have grown 20x in the last 2 years, and we need people who are ready to grow at our pace.

With clients globally across EMEA, APAC, and the US, this role may involve client calls outside usual working hours. If you have a strong work ethic, are a driven self‑starter, and a fast learner looking for a challenge, this might just be your dream job, and we’d be keen to have a chat!

DIVERSITY & INCLUSION

ThisThat is committed to fostering a diverse, inclusive, and equitable workplace where all team members feel valued and empowered. We celebrate the unique perspectives and backgrounds of our employees and believe that diversity drives innovation and excellence. ThisThat is proud to be an equal opportunity employer. We welcome applicants of all races, national origins, genders, gender identities, sexual orientations, ages, abilities, veteran statuses, and other legally protected characteristics. If you need accommodations during the application process, please contact us.