At a Glance
- Tasks: Build relationships with current customers and introduce new services.
- Company: Award-winning tech company focused on customer success and employee value.
- Benefits: Competitive salary, uncapped commission, professional development, and team socials.
- Other info: Exciting career progression opportunities and a supportive team culture.
- Why this job: Join a purpose-driven company and make a real impact in tech sales.
- Qualifications: Strong communication skills, resilience, and a growth mindset.
The predicted salary is between 30000 - 40000 £ per year.
Looking to kick-start or continue your career in tech sales? Seeking a sales role with no cold calling? Interested in joining a world-class organisation with a real purpose? If you answered yes to those questions, this could be the role for you.
Company: Regularly recognised for being a great place to work and acknowledged as one of the best Tech companies to work for in 2024, this business is going through significant growth and looking for people like you to help join them on their journey. They help other businesses ensure they’re getting the most out of the Microsoft products that they use, whether that be keeping their business secure from cyber-attacks, ensuring they’re fully utilising the benefits of the cloud, or simply getting the most out of the day-to-day Microsoft 365 applications. The company is very purpose-driven in its mission to become a world-class organisation. They truly care about delivering value to their customers and their employees.
Unlike most other entry-level sales roles, this role won’t involve cold calling, as you’ll be contacting companies that are already paying for services.
The Role: As Client Success Executive, you'll be responsible for introducing yourself to current customers as you look to build relationships and introduce new service lines. Responsibilities will include:
- Outreach: You’ll be contacting current customers, predominantly using the phone but also by email and LinkedIn.
- Building Relationships: You’ll be the face of the business and responsible for creating and building long-lasting relationships.
- Research: Before reaching out to customers, you’ll do your due diligence and background research into the business so you can have the most impact possible when getting in touch.
- Becoming an Expert: Whilst you won’t be expected to be an expert straight away, you’ll be keeping up to date with new products and releases so you can continue to be credible with your customers.
What's In It for You?
- Earning Potential: Your base salary will be £30,000 and you’ll have the opportunity to earn commission on top from day one (OTE of £40,000 in year 1, but it’s completely uncapped).
- Professional Development: As well as being enrolled on to the Prime Sales Academy (a 12-week training programme), you’ll receive comprehensive technical training from the business and be able to learn from very successful senior sellers in the business.
- Progression: In 12-24 months you will be progressing in the role, whether that be becoming a Client Success Manager or just progressing the size and complexity of deals that you will be working on.
- CSR: The business actively contributes a percentage of their profit to charity, highlighting the type of business and organisation you’ll be representing.
- Culture: Quarterly team socials and a yearly ‘festival’ where all of the offices get together to celebrate each other’s achievements.
What are they looking for?
- Achievement Focus: Someone that is proud of their achievements and wants to be top of the sales leaderboards.
- Intelligence: No, you don’t have to be a graduate or have been to university! However, a strong level of intelligence is required as you will be engaging with Finance Directors and Chief Financial Officers.
- Curiosity: You will naturally want to seek to understand and if you don’t know the answer to a customer’s question, you will go away and find it out.
- Resilience & Grit: It won’t be an easy role and there will be plenty of occasions where things won’t go your way. You’ll be someone that has had to deal with adversity and setbacks previously.
- Growth Mindset: You will be coachable and always be looking for ways to improve professionally.
- Driving Licence: You will be required to visit clients in person a couple of times a month, so a licence is essential!
Interested in finding out more? Apply now!
Client Success Executive in Newcastle upon Tyne employer: This Is Prime
Join a world-class organisation that prioritises employee growth and development, offering a unique opportunity as a Client Success Executive without the pressure of cold calling. With a strong focus on professional training through the Prime Sales Academy and a vibrant work culture that includes quarterly socials and charitable contributions, this company is dedicated to fostering meaningful relationships with both clients and employees. Experience uncapped earning potential and a clear path for progression in a supportive environment that values your contributions.
