At a Glance
- Tasks: Build relationships with existing customers and introduce new services without cold calling.
- Company: Award-winning tech company focused on customer success and employee wellbeing.
- Benefits: Competitive salary, uncapped commission, professional development, and team socials.
- Other info: Fast career progression opportunities and a supportive learning environment.
- Why this job: Join a purpose-driven organisation and make a real impact in tech sales.
- Qualifications: Achievement-focused, resilient, and curious individuals with a driving licence.
The predicted salary is between 30000 - 30000 € per year.
Looking to kick-start or continue your career in tech sales? Seeking a sales role with no cold calling? Interested in joining a world-class organisation with a real purpose? If you answered yes to those questions, this could be the role for you.
Company: Regularly recognised for being a great place to work and recognised as one of the best Tech companies to work for in 2024, this business is going through significant growth and looking for people like you to help join them on their journey. In short, they help other businesses ensure they're getting the most out of the Microsoft products that they use. Whether that be keeping their business secure from cyber-attacks, ensuring they're fully utilising the benefits of the cloud, or simply getting the most out of the day-to-day Microsoft 365 applications. The company is very purpose-driven in its mission to become a world-class organisation. They truly care about delivering value to their customers and their employees.
Unlike most other entry-level sales roles, this role won't involve cold calling, as you'll be contacting companies that are already paying for services.
The Role: As Client Success Executive, you'll be responsible for introducing yourself to current customers as you look to build relationships and introduce new service lines. Responsibilities will include:
- Outreach: You'll be contacting current customers, predominantly using the phone but also by email and LinkedIn.
- Building Relationships: You'll be the face of the business and responsible for creating and building long-lasting relationships.
- Research: Before reaching out to customers, you'll do your due diligence and background research into the business so you can have the most impact possible when getting in touch.
- Becoming an Expert: Whilst you won't be expected to be an expert straight away, you'll be keeping up to date with new products and releases so you can continue to be credible with your customers.
What's In It for You?
- Earning Potential: Your base salary will be £30,000 and you'll have the opportunity to earn commission on top from day one (OTE of £45,000 in year 1, but it's completely uncapped).
- Professional Development: As well as being enrolled on to the Prime Sales Academy (a 12-week training programme), you'll receive comprehensive technical training from the business and be able to learn from very successful senior sellers in the business.
- Progression: In 12-24 months you will be progressing in the role, whether that becoming a Client Success Manager or just progressing the size and complexity of deals that you will be working on.
- CSR: The business actively contributes a % of their profit to charity, highlighting the type of business and organisation you'll be representing.
- Culture: Quarterly team socials and a yearly 'festival' where all of the offices get together to celebrate each other's achievements.
What are they looking for?
- Achievement Focus: Someone that is proud of their achievements and wants to be top of the sales leaderboards.
- Intelligence: No, you don't have to be a graduate or have been to university! However, a strong level of intelligence is required as you will be engaging with Finance Directors and Chief Financial Officers.
- Curiosity: You will naturally want to seek to understand and if you don't know the answer to a customer's question, you will go away and find it out.
- Resilience & Grit: It won't be an easy role and there will be plenty of occasions where things won't go your way. You'll be someone that has had to deal with adversity and setbacks previously.
- Growth Mindset: You will be coachable and always be looking for ways to improve professionally.
- Driving Licence: You will be required to visit clients in person a couple of times a month, so a licence is essential!
Interested in finding out more? Apply now!
Graduate Client Success Executive in Gateshead employer: This Is Prime
Join a world-class organisation that prioritises employee growth and development, offering a unique opportunity to thrive in a tech sales role without the pressure of cold calling. With a strong focus on professional development through the Prime Sales Academy and a vibrant work culture that celebrates achievements, this company not only invests in your success but also contributes to charitable causes, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Client Success Executive in Gateshead
✨Tip Number 1
Get to know the company inside out before the recruitment event. Research their mission, values, and recent achievements. This will help you connect with them on a deeper level and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your pitch! You’ll be introducing yourself to current customers, so make sure you can confidently explain who you are and what you bring to the table. Keep it concise but impactful – think of it as your personal brand statement.
✨Tip Number 3
Network like a pro! Use LinkedIn to connect with employees from the company before the event. Engage with their posts and ask insightful questions. This not only shows your enthusiasm but also helps you build relationships even before you step into the role.
✨Tip Number 4
Don’t forget to follow up after the event! Send a thank-you message to anyone you spoke with, expressing your appreciation for their time and reiterating your interest in the role. It’s a great way to keep the conversation going and stay top of mind.
We think you need these skills to ace Graduate Client Success Executive in Gateshead
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for tech sales shine through! We want to see that you're genuinely excited about the role and the company. Share why you’re interested in helping businesses get the most out of Microsoft products.
Tailor Your CV:Make sure your CV is tailored to the Client Success Executive role. Highlight any relevant experience or skills that align with building relationships and conducting research. We love seeing how your background fits into our mission!
Be Authentic:Don’t be afraid to show your personality in your application. We value authenticity and want to know the real you! Share your achievements and experiences that demonstrate your resilience and curiosity.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on board for this exciting journey with us!
How to prepare for a job interview at This Is Prime
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their mission, values, and the services they provide, especially how they help businesses with Microsoft products. This will not only show your interest but also help you tailor your responses to align with their goals.
✨Showcase Your Relationship-Building Skills
As a Client Success Executive, building relationships is key. Prepare examples from your past experiences where you've successfully built rapport or resolved conflicts. This will demonstrate your ability to connect with clients and show that you're ready for the role.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about the team culture, the training programme, or how success is measured in the role. This shows your curiosity and genuine interest in the position, making you stand out as a candidate.
✨Emphasise Your Growth Mindset
Be ready to discuss times when you've faced challenges and how you've learned from them. Highlight your resilience and willingness to improve, as these traits are crucial for success in this role. It’s all about showing that you’re adaptable and eager to grow within the company.
