This Is Prime Limited is seeking a Customer Success Manager to take ownership of the growing customer base and help shape the CS function as the business scales.
You'll own customers post-sale and manage the relationship throughout their journey, ensuring engagement, value, retention and growth. The role involves driving adoption, renewals, and collaborating with Sales and Product as the customer base expands.
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Growth-Focused CSM - Renewals & Upsell (SaaS) in Sunderland employer: This is Prime Limited
Join a dynamic fintech that prioritises employee growth and development, offering a supportive culture where talent is nurtured from within. With a clear pathway for progression, competitive salary increases, and unique perks like birthday leave and luxury holiday incentives, this role provides an exceptional opportunity to thrive in a high-performance environment while building meaningful customer relationships from day one.
