Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customers with technical expertise and lead engaging product demos.
- Company: Join a pioneering tech startup in Central London with a vibrant culture.
- Benefits: Attractive salary, bonus, equity, and opportunities for professional growth.
- Why this job: Be a founding member and shape the future of customer support in tech.
- Qualifications: Background in full-stack development and strong communication skills required.
- Other info: Fast-paced environment with exciting challenges and career advancement potential.
The predicted salary is between 72000 - 84000 £ per year.
Location: Central London (4 days per week in-office)
Salary: £100,000 base salary + 15% bonus + equity
We are looking for a dynamic, hands-on Solutions Engineer / Sales Engineer who is passionate about technology and can actively support customers throughout their journey. As a founding team member, you will play a key role in shaping how we approach technical pre-sales and post-sales support. Your core responsibility will be to provide technical support throughout the deal cycle, ensuring customers receive the right solutions to meet their needs and are set up for success post-sale.
Key Responsibilities:
- Pre-Sales Technical Support: Lead technical discovery sessions, conduct product demos, perform proof-of-concept technical explorations, and provide education on why certain challenges exist.
- Address Developer Objections: Support Account Executives (AEs) in overcoming complex technical objections from developers and technical buyers.
- Prove ROI: Help customers understand the value proposition and enable faster decisions.
- Customer Onboarding: Your role is to enable, unblock, and systematise.
- Technical Support for Enterprise Customers: Provide robust technical support for enterprise clients, strengthening customer trust and building deeper relationships with engineering and development teams.
- Developer-Focused Communication: Engage with technical buyers and developers confidently, demonstrating the ability to hold your own in technical conversations and translate complex technical concepts into digestible information.
- Technical Expertise: Be the go-to expert in both pre-sales technical work and guiding customers to production environments.
Requirements:
- Ex-Developer/Engineer: You’ve come from a full-stack development background and have made the transition into a customer-facing technical role. You must be comfortable with code and hold your own in technical discussions.
- Tech Skills: Experience with React is essential. Additional familiarity with SaaS solutions for Developer/Engineering teams is a strong plus.
- Customer-Facing Experience: You’ve worked in customer-facing roles where clear communication was key. You understand how to articulate technical solutions to non-technical stakeholders while maintaining credibility with developers.
- Adaptability: You thrive in an early-stage, fast-paced environment and adapt to new challenges and evolving needs with a positive attitude.
- Strong Communication: You must have excellent communication skills and the ability to build transparent, trustworthy relationships with customers and internal teams alike.
Solutions Engineer employer: This is Growth
Contact Detail:
This is Growth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, tech events, or even webinars. You never know who might have a lead on that perfect Solutions Engineer role!
✨Tip Number 2
Show off your skills! Create a portfolio or a GitHub repository showcasing your projects, especially those involving React. This will give potential employers a taste of what you can do and how you tackle technical challenges.
✨Tip Number 3
Practice makes perfect! Prepare for technical interviews by brushing up on your coding skills and common technical questions. Mock interviews with friends or using online platforms can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals like you. Tailor your application to highlight your customer-facing experience and technical expertise, and let us see how you can contribute to our team!
We think you need these skills to ace Solutions Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Solutions Engineer role. Highlight your technical skills, especially with React, and any customer-facing experience you've had. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about technology and how you can support our customers. Be genuine and let your personality come through – we love seeing the real you!
Showcase Your Technical Expertise: In your application, don’t shy away from discussing your technical background. Share specific examples of how you've tackled complex challenges or supported customers in the past. We’re keen to see how you can bring that expertise to our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at This is Growth
✨Know Your Tech Inside Out
As a Solutions Engineer, you'll need to demonstrate your technical expertise. Brush up on your knowledge of React and any relevant SaaS solutions. Be prepared to discuss how you've used these technologies in past roles and how they can solve customer challenges.
✨Practice Your Communication Skills
You'll be engaging with both technical and non-technical stakeholders, so practice explaining complex concepts in simple terms. Role-play with a friend or colleague to ensure you can articulate your thoughts clearly and confidently during the interview.
✨Showcase Your Problem-Solving Abilities
Prepare examples of how you've tackled technical objections or challenges in previous roles. Highlight your ability to think on your feet and provide solutions that meet customer needs, as this will be crucial in your new role.
✨Demonstrate Your Adaptability
Since this is an early-stage company, they’ll want to see how you handle change. Share experiences where you've successfully adapted to new challenges or environments, showcasing your positive attitude and flexibility.
