At a Glance
- Tasks: Support customers with technical solutions and lead engaging product demos.
- Company: Join a dynamic tech startup in Central London as a founding team member.
- Benefits: Competitive salary, performance bonuses, equity, and flexible work arrangements.
- Other info: Thriving, fast-paced environment with opportunities for growth and learning.
- Why this job: Shape the future of solutions engineering while making a real impact on customer success.
- Qualifications: Ex-developer with strong communication skills and experience in customer-facing roles.
The predicted salary is between 60000 - 84000 £ per year.
We are looking for a dynamic, hands-on Solutions Engineer / Sales Engineer who is passionate about technology and can actively support customers throughout their journey. As a founding team member, you will play a key role in shaping how we approach technical pre-sales and post-sales support. Your core responsibility will be to provide technical support throughout the deal cycle, ensuring customers receive the right solutions to meet their needs and are set up for success post-sale.
Key Responsibilities:
- Pre-Sales Technical Support: Lead technical discovery sessions, conduct product demos, perform proof-of-concept technical explorations, and provide education on why certain challenges exist.
- Address Developer Objections: Support Account Executives (AEs) in overcoming complex technical objections from developers and technical buyers.
- Prove ROI: Help customers understand the value proposition and enable faster decisions.
- Customer Onboarding & Implementation: Create repeatable processes to ensure smooth onboarding and drive technical success from day one. This isn’t a service model; your role is to enable, unblock, and systematise.
- Technical Support for Enterprise Customers: Provide robust technical support for enterprise clients, strengthening customer trust and building deeper relationships with engineering and development teams.
- Developer-Focused Communication: Engage with technical buyers and developers confidently, demonstrating the ability to hold your own in technical conversations and translate complex technical concepts into digestible information.
- Technical Expertise: Be the go-to expert in both pre-sales technical work and guiding customers to production environments.
Requirements:
- Ex-Developer/Engineer: You’ve come from a full-stack development background and have made the transition into a customer-facing technical role. You must be comfortable with code and hold your own in technical discussions.
- Tech Skills: Experience with React is essential. Additional familiarity with SaaS solutions for Developer/Engineering teams is a strong plus.
- Customer-Facing Experience: You’ve worked in customer-facing roles where clear communication was key. You understand how to articulate technical solutions to non-technical stakeholders while maintaining credibility with developers.
- Adaptability: You thrive in an early-stage, fast-paced environment and adapt to new challenges and evolving needs with a positive attitude.
- Strong Communication: You must have excellent communication skills and the ability to build transparent, trustworthy relationships with customers and internal teams alike.
- Drive & Coachability: We’re looking for someone eager to learn, adapt, and grow in a fast-moving environment. We value hunger, coachability, and a willingness to roll with the punches over rigid experience.
What We Offer:
- A unique opportunity to shape the future of our solutions engineering function as a founding team member.
- Competitive salary and performance-based bonus structure, along with equity in the company.
- A collaborative, growth-driven environment where your ideas and contributions matter.
- Flexible work arrangement with 4 days per week in Central London.
If you're a former full-stack developer passionate about supporting customers through technical challenges, we want to hear from you!
Solutions Engineer in London employer: This is Growth
This innovative company in Manchester is an excellent employer, offering a dynamic work culture that fosters creativity and collaboration. With competitive salaries, performance-based bonuses, and share options, employees are rewarded for their contributions while enjoying opportunities for professional growth in the rapidly evolving AI sector. Join a passionate team committed to transforming the recruitment industry and experience the unique advantages of working in a vibrant city known for its rich culture and community spirit.
StudySmarter Expert Advice🤫
We think this is how you could land Solutions Engineer in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at This is Growth or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to This is Growth.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like This is Growth.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like This is Growth that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Solutions Engineer in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at This is Growth.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at This is Growth and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at This is Growth
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If This is Growth uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
