Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create user-centred designs and conduct engaging UX research to improve digital products.
- Company: Join GAIN, a creative-led company blending data, tech, and creativity.
- Benefits: Enjoy private medical insurance, life assurance, and discounts on various services.
- Other info: Work in a dynamic environment with opportunities for continuous learning and growth.
- Why this job: Be part of a team that values rebel thinking and innovation in design.
- Qualifications: 3+ years in UX with a strong portfolio showcasing your design skills.
The predicted salary is between 40000 - 50000 ÂŁ per year.
Business Unit: Experience: We create user-centered experiences that drive measurable business impact for public and private sector organisations.
Team: Insight & UX
Reporting to: Head of Insight & UX
Location: London / Hybrid
ABOUT: GAIN is a creative-led, insight-driven company that blends data, tech and creativity. We believe the best ideas emerge where intelligence and creativity unite, where insight sparks imagination, and where innovation turns possibility into progress. We are explorers of new frontiers, shaping bold strategies that move people, brands, and businesses forward. Individually and together, our specialist teams provide the vision, data, and confidence brands and organisations need to make braver, more impactful decisions. Today as GAIN, we work as a united force, using data to fuel creativity, and technology to unlock new possibilities. As imagineers we donât just embrace innovation â we engineer it, transforming information into action, and ideas into breakthroughs. This is where rebel thinking, smart technology, and data-driven creativity shape the future. Through our five specialist teams: Creative Studio, Conversion, Customer Science, Experience and Performance. Individually, and together, we work to fuel your growth and deliver measurable impact.
THE ROLE: We are seeking a User Experience Consultant who is comfortable working across the full user-centred research and design process, and who has a proven track record in Product Design. Using their skills, knowledge, and understanding of UX best practices and methodologies, the successful candidate will work closely as part of internal and client teams to support and/or manage the development and delivery of high-quality, engaging digital products and services in line with client requirements.
- Liaising with clients to understand their business objectives and documenting their requirements confidently
- Developing and conducting appropriate research and other UX activities through a range of methodologies including survey, depth interviews, usability testing, card sorting, competitor reviews, personas, IA development, wire-framing and prototype development
- Identifying opportunities for product improvement and evolution through evidence and research, confidently communicating these to product and design teams in the most appropriate format, such as verbal presentations, written reports, models and other bespoke deliverables
- Creating clear as-is and to-be service blueprints, user journeys and system maps
- Defining outcome metrics, tracking results and evolving designs based on research and evidence
- Leading collaborative workshops with clients to support them in developing and implementing solutions
- Analysing research to identify problems and opportunities for product or service improvements
- Working with research participant recruitment teams to identify representative users of a product or service
- Management of UX projects, including liaising with key stakeholders and planning project timescale
- Supporting the wider team, including client services, sales and marketing as required
- Building client relationships through excellent services whilst supporting their strategies and identifying new opportunities for Gain to further support them
- Supporting the wider consultancy team by sharing knowledge and learnings
Desired skills and experience:
- Ideally educated to Degree level in a relevant field and/or having completed a recognised UX intensive course
- At least 3 yearsâ commercial experience in a User Experience (UX) role with a portfolio that demonstrates design thinking and user-centred solutions
- Experienced in a variety of UX research methods such as: survey, depth interviews, usability testing, card sorting, tree testing, competitor reviews, persona creation and expert evaluations
- Experienced in mapping experiences and defining changes based on evidence and insight to meet user and business requirements
- Experienced in producing concise artefacts including personas, journey maps and blueprints
- Confident in facilitating co-design workshops and communicating effectively with stakeholders
- Experience of using, maintaining and contributing to Figma design systems
- Experienced in visually communicating design solutions
- Excellent verbal and written communication
- A proactive problem solver with a âcan-doâ attitude and a commitment to continual learning and development
- Contributes to creating an inclusive and positive team environment
- Actively looks for opportunities for continuous improvement
- Able to work independently, managing priorities effectively and work at pace
HOW YOUâLL WORK:
- Rebel Thinking: We donât accept âgood enoughâ. Rebel Thinking is about curiosity with courage. We make it safe to question assumptions, challenge the obvious, and explore smarter, braver ways forward, even when it feels uncomfortable. This is how new ideas, better products, and real breakthroughs happen.
- Make It Happen: âWe turn intent into momentum.â Making it Happen is about turning ambition into action. We move fast, learn fast, and push through obstacles together. Progress beats perfection, and momentum creates impact.
- Swarming Our Expertise: âIndividually smart. Collectively unstoppable.â Swarming our Expertise means we win together. We commit to developing our expertise so that by combining diverse skills, perspectives, and experiences, we solve harder problems faster and deliver results no single expert could achieve together.
Benefits: Our benefits for UK employees include:
- Private Medical Insurance
- Life Assurance
- Income protection
- Employee Assistance Programme
- Cycle to Work salary sacrifice scheme
- Tech & Wearables salary sacrifice scheme
- Octopus EV Scheme
- Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing
GAIN is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
GAIN Experience - Product Designer in London employer: This is Gain
Contact Detail:
This is Gain Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land GAIN Experience - Product Designer in London
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
â¨Tip Number 2
Show off your portfolio! Make sure itâs up-to-date and highlights your best work. When you get the chance to chat with potential employers, be ready to discuss your projects and the impact they had.
â¨Tip Number 3
Prepare for interviews by researching the company and its culture. Tailor your answers to reflect how your skills align with their values and goals. This shows youâre genuinely interested and not just another candidate.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace GAIN Experience - Product Designer in London
Some tips for your application đŤĄ
Show Off Your Portfolio: Make sure to include a link to your portfolio in your application. We want to see your design thinking and user-centred solutions in action, so showcase your best work!
Tailor Your Application: Donât just send a generic application! Take the time to tailor your CV and cover letter to highlight how your skills align with our needs at GAIN. We love seeing how you can contribute to our rebel thinking!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured documents that communicate your ideas effectively. Remember, clarity is key in UX design!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy!
How to prepare for a job interview at This is Gain
â¨Know Your UX Methodologies
Make sure youâre well-versed in various UX research methods like usability testing, card sorting, and persona creation. Be ready to discuss how you've applied these techniques in your past projects, as this will show your depth of knowledge and practical experience.
â¨Showcase Your Portfolio
Bring along a well-organised portfolio that highlights your best work in product design. Focus on projects that demonstrate your user-centred solutions and design thinking. Be prepared to explain your design process and the impact your work had on the end-users and clients.
â¨Prepare for Collaborative Workshops
Since leading workshops is part of the role, think about examples where youâve facilitated co-design sessions or collaborated with stakeholders. Highlight your communication skills and how youâve successfully navigated group dynamics to achieve project goals.
â¨Embrace Rebel Thinking
Understand the companyâs ethos of 'Rebel Thinking' and be ready to discuss how you challenge assumptions and push boundaries in your design work. Share instances where youâve taken risks or explored unconventional solutions to drive innovation.