At a Glance
- Tasks: Join us as a User Research Consultant, conducting engaging UX research and collaborating with clients.
- Company: GAIN is a creative-led, insight-driven company focused on meaningful digital experiences.
- Benefits: Enjoy perks like private medical insurance, cycle to work schemes, and discounts on various services.
- Other info: Our interview process is friendly and relaxed, ensuring a comfortable experience for all candidates.
- Why this job: This role offers hands-on experience in diverse industries while fostering a positive team culture.
- Qualifications: 1-3 years in user research, strong communication skills, and experience with various UX methods required.
The predicted salary is between 28800 - 42000 £ per year.
We are seeking a User Experience Consultant who is comfortable working across the full user-centred research and design process, possessing the ideal balance of creative, communication, and analytical research skills. Using their skills, knowledge, and understanding of UX best practices and methodologies, the successful candidate will work closely as part of internal and client teams to support and/or manage the development and delivery of high-quality, engaging digital products and services in line with client requirements.
What we’re looking for:
- Up to 1-3 years’ commercial experience in a User Research role.
- Experienced in a variety of UX methods, including but not limited to: survey, depth interviews, usability testing, card sorting, tree testing, competitor reviews, personas, journey mapping, experience mapping, expert evaluations and low fidelity wireframing.
- Experienced in executing, analysing and reporting on findings from research studies.
- Experienced in leading collaborative workshops.
- Excellent verbal and written communication.
- Excellent time-management and experience of project managing UX projects.
- Confident and experienced in stakeholder management.
- Contributes to creating an inclusive and positive team environment.
- Actively looks for opportunities for continuous improvement.
- Able to work independently, managing priorities effectively and work at pace.
- Experienced in specifying research participant recruitment criteria.
- Excellent at communicating an in-depth knowledge of the user centred design process.
What you’ll be doing:
- Liaising with clients to understand their business objectives and documenting their requirements confidently.
- Developing and conducting appropriate research and other UX activities through a range of methodologies including survey, depth interviews, usability testing, card sorting, competitor reviews, personas, journey mapping, service design, IA development, wireframing and prototyping development.
- Analysing research to identify problems and opportunities for product or service improvements.
- Making recommendations and confidently communicating these to product and design teams through a variety of formats such as written reports and visualised designs.
- Leading collaborative workshops with clients to support them in developing and implementing solutions.
- Working with research participant recruitment teams to identify representative users of a product or service.
- Management of UX projects, including liaising with key stakeholders and planning project timescale.
- Supporting the wider team, including client services, sales and marketing as required.
About GAIN:
GAIN is a creative-led, insight-driven company that blends data, tech and creativity to create meaningful impact, with a workforce of 650 people worldwide. Joining forces of ex-sister agencies Nomensa, Bunnyfoot, Catch, and Access, we are now GAIN Experience, the digital experience focused part of that group. Our purpose stays the same: to put your users at the heart of everything we do and help businesses grow stronger, smarter, and faster through technology.
Our benefits for UK employees include:
- Private Medical Insurance BUPA
- Life Assurance
- Income protection
- Employee Assistance Programme
- Cycle to Work salary sacrifice scheme
- Tech & Wearables salary sacrifice scheme
- Octopus EV Scheme
- Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing
The Application Process:
Our application process is nice and simple — just upload your CV and cover letter, then answer a couple of quick questions (like your salary expectations and visa status). You’ll have an initial 15 minute intro call with the people team, followed by a 1st and 2nd stage interview with the hiring team.
Interview Adjustments - We will do everything possible to create the best experience for candidates, however we appreciate interviews can be challenging. So, please let us know if we can make any adjustments to make you more comfortable or confident. GAIN is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
GAIN Experience - User Research Consultant - x3 openings available in London employer: This is Gain Ltd
GAIN Experience is an exceptional employer that fosters a creative and inclusive work culture, offering employees the chance to develop their skills across diverse industries while working on impactful digital products. With a strong emphasis on employee well-being, we provide comprehensive benefits such as private medical insurance, life assurance, and flexible working arrangements, ensuring a supportive environment for personal and professional growth. Join us in our London or Bristol offices, where collaboration and innovation thrive, making every day a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land GAIN Experience - User Research Consultant - x3 openings available in London
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at This is Gain Ltd for a GAIN Experience - User Research Consultant - x3 openings available, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like This is Gain Ltd before they go live!
We think you need these skills to ace GAIN Experience - User Research Consultant - x3 openings available in London
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like GAIN Experience - User Research Consultant - x3 openings available at This is Gain Ltd, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work This is Gain Ltd does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to This is Gain Ltd. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at This is Gain Ltd.
How to prepare for a job interview at This is Gain Ltd
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with This is Gain Ltd, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. This is Gain Ltd might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at This is Gain Ltd!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what This is Gain Ltd is looking for.
