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- Tasks: Join us as a User Research Consultant, conducting engaging UX research and collaborating with clients.
- Company: GAIN is a creative-led, insight-driven company focused on meaningful digital experiences.
- Benefits: Enjoy perks like private medical insurance, cycle to work schemes, and discounts on various services.
- Why this job: This role offers hands-on experience in diverse industries while fostering a positive team culture.
- Qualifications: 1-3 years in user research, strong communication skills, and experience with various UX methods required.
- Other info: Our interview process is friendly and relaxed, ensuring a comfortable experience for all candidates.
The predicted salary is between 28800 - 42000 £ per year.
We are seeking a User Experience Consultant who is comfortable working across the full user-centred research and design process, possessing the ideal balance of creative, communication, and analytical research skills. Using their skills, knowledge, and understanding of UX best practices and methodologies, the successful candidate will work closely as part of internal and client teams to support and/or manage the development and delivery of high-quality, engaging digital products and services in line with client requirements.
What we’re looking for:
- Up to 1-3 years’ commercial experience in a User Research role.
- Experienced in a variety of UX methods, including but not limited to: survey, depth interviews, usability testing, card sorting, tree testing, competitor reviews, personas, journey mapping, experience mapping, expert evaluations and low fidelity wireframing.
- Experienced in executing, analysing and reporting on findings from research studies.
- Experienced in leading collaborative workshops.
- Excellent verbal and written communication.
- Excellent time-management and experience of project managing UX projects.
- Confident and experienced in stakeholder management.
- Contributes to creating an inclusive and positive team environment.
- Actively looks for opportunities for continuous improvement.
- Able to work independently, managing priorities effectively and work at pace.
- Experienced in specifying research participant recruitment criteria.
- Excellent at communicating an in-depth knowledge of the user centred design process.
What you’ll be doing:
- Liaising with clients to understand their business objectives and documenting their requirements confidently.
- Developing and conducting appropriate research and other UX activities through a range of methodologies including survey, depth interviews, usability testing, card sorting, competitor reviews, personas, journey mapping, service design, IA development, wireframing and prototyping development.
- Analysing research to identify problems and opportunities for product or service improvements.
- Making recommendations and confidently communicating these to product and design teams through a variety of formats such as written reports and visualised designs.
- Leading collaborative workshops with clients to support them in developing and implementing solutions.
- Working with research participant recruitment teams to identify representative users of a product or service.
- Management of UX projects, including liaising with key stakeholders and planning project timescale.
- Supporting the wider team, including client services, sales and marketing as required.
About GAIN:
GAIN is a creative-led, insight-driven company that blends data, tech and creativity to create meaningful impact, with a workforce of 650 people worldwide. Joining forces of ex-sister agencies Nomensa, Bunnyfoot, Catch, and Access, we are now GAIN Experience, the digital experience focused part of that group. Our purpose stays the same: to put your users at the heart of everything we do and help businesses grow stronger, smarter, and faster through technology.
Our benefits for UK employees include:
- Private Medical Insurance BUPA
- Life Assurance
- Income protection
- Employee Assistance Programme
- Cycle to Work salary sacrifice scheme
- Tech & Wearables salary sacrifice scheme
- Octopus EV Scheme
- Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing
The Application Process:
Our application process is nice and simple — just upload your CV and cover letter, then answer a couple of quick questions (like your salary expectations and visa status). You’ll have an initial 15 minute intro call with the people team, followed by a 1st and 2nd stage interview with the hiring team.
Interview Adjustments - We will do everything possible to create the best experience for candidates, however we appreciate interviews can be challenging. So, please let us know if we can make any adjustments to make you more comfortable or confident. GAIN is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
GAIN Experience - User Research Consultant - x3 openings available employer: This is Gain Ltd
Contact Detail:
This is Gain Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GAIN Experience - User Research Consultant - x3 openings available
✨Tip Number 1
Familiarise yourself with various UX research methods mentioned in the job description. Being able to discuss your experience with techniques like usability testing or journey mapping during interviews will show that you’re well-prepared and knowledgeable.
✨Tip Number 2
Prepare examples of past projects where you've successfully managed stakeholder relationships or led collaborative workshops. This will demonstrate your ability to work effectively within teams and manage client expectations.
✨Tip Number 3
Research GAIN Experience and their approach to user-centred design. Understanding their values and methodologies will help you align your answers during the interview, showing that you’re genuinely interested in the company and its mission.
✨Tip Number 4
Practice articulating your analytical skills and how you've used data to inform design decisions. Being able to clearly communicate your thought process will be crucial in demonstrating your fit for this role.
We think you need these skills to ace GAIN Experience - User Research Consultant - x3 openings available
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in user research and UX methodologies. Focus on your skills in conducting surveys, usability testing, and leading workshops, as these are key for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for user-centred design and how your background aligns with GAIN's mission. Mention specific projects or experiences that demonstrate your analytical and communication skills.
Showcase Your Research Skills: Provide examples of your experience in executing and analysing research studies. Highlight any specific methodologies you have used and the impact of your findings on product or service improvements.
Prepare for the Interview: Anticipate questions about your experience with stakeholder management and project management. Be ready to discuss how you handle time management and prioritise tasks in a fast-paced environment.
How to prepare for a job interview at This is Gain Ltd
✨Showcase Your UX Methodology Knowledge
Be prepared to discuss various UX methods you've used, such as usability testing and journey mapping. Highlight specific projects where you applied these methodologies and the outcomes they produced.
✨Demonstrate Communication Skills
Since excellent verbal and written communication is crucial for this role, practice articulating your thoughts clearly. Consider preparing a brief presentation on a past project to showcase your ability to communicate findings effectively.
✨Prepare for Collaborative Scenarios
Expect questions about leading workshops and collaborating with clients. Think of examples where you successfully facilitated discussions or workshops, and be ready to explain how you managed different stakeholder perspectives.
✨Emphasise Continuous Improvement
The company values continuous improvement, so come prepared with examples of how you've sought feedback and made adjustments in your work. This could include refining research processes or enhancing team collaboration.