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- Tasks: Manage multiple client projects, ensuring smooth delivery and strong relationships.
- Company: Join Conversion, a global leader in CRO and experimentation, driving innovation through data.
- Benefits: Enjoy flexible working, 25 days holiday, private medical insurance, and more perks.
- Why this job: Be part of a dynamic team that values creativity, collaboration, and continuous improvement.
- Qualifications: 2-4 years in digital project management with strong communication and coordination skills.
- Other info: Opportunity to work with top brands and contribute to strategic growth.
The predicted salary is between 36000 - 60000 £ per year.
Welcome to Conversion, a GAIN specialist!
As part of GAIN, we use data to fuel creativity and technology to unlock new possibilities. We\’re imagineers who engineer innovation, transforming information into action and ideas into breakthroughs through rebel thinking and smart technology.
At Conversion, we\’re global CRO experts helping brands optimise their digital ecosystems and customer experiences to drive measurable growth. We prove that evidence-based decisions get the best results, powered by our talented people and unique culture.
Our Guiding Principles
Be One • Be Decisive • Be Hungry • Be Undeniable • Be Accountable
About Us
We\’re a leading global CRO and experimentation agency, helping clients create unfair competitive advantages through strategic experimentation. We go beyond changing button colours – we build experimentation frameworks that allow calculated risks across websites, apps, pricing, products, and strategy.
Our diverse team spans copywriting, behavioural psychology, user research, analytics, UX design, frontend development, and project management. We\’ve delivered results for clients from small lead generation sites to global brands like Canon, G-Star Raw, and Facebook.
Ready to help our clients experiment everywhere? Let\’s talk!
ABOUT THE ROLE
As a Digital Project Manager, you\’ll coordinate delivery across a portfolio of ~10 clients while working alongside our senior PM team. You\’ll ensure seamless production ownership that retains and grows accounts, bringing teams together (design, development, qa and consulting team) to drive results and account growth.
This role is perfect for someone ready to step up from individual client delivery to coordinating multiple accounts and contributing to team strategy.
PRIMARY PURPOSE
Client Management & Delivery
- Be the main delivery contact for your assigned clients, ensuring smooth operations and strong relationships
- Take full ownership of client experiments from concept to completion
- Run weekly calls and monthly planning meetings with clients
- Track important metrics like project volume, speed, success rates, and client happiness
- Make sure we deliver what\’s promised in client contracts and meet performance targets
- Work with senior team members to spot opportunities for account growth and handle escalations when necessary
Team coordination & portfolio management
- Partner with the senior PM to run team portfolio meetings (stand-ups & huddles) and keep everyone aligned
- Plan resources and prioritise work across all your clients – you\’ll be the go-to person for knowing what needs to happen when
- Help team members work well together across different client accounts
- Run team retro sessions when projects don\’t go as planned to learn and improve
- Keep an eye on how the team is working together and address any issues
- Support company-wide improvements and help the team adopt new ways of working
Strategic support & business development
- Represent Conversion professionally in client meetings and build strong relationships
- Solve problems quickly to keep projects moving smoothly
- Contribute ideas to help grow accounts and hit revenue goals
WHAT YOU BRING
Professional Experience
- 2-4 years delivering digital projects with strong QA experience
- Understanding of agile methodologies (SCRUM, Kanban)
- Experience with project management tools (Asana, Jira)
- Some exposure to frontend development
Core Skills
- Strong communication: Excellent written and verbal skills for client and team interactions
- Coordination excellence: Ability to manage multiple moving parts across portfolio accounts
- Commercial awareness: Understanding of client needs balanced with business objectives
- Problem-solving: Quick thinking and creative solutions to delivery challenges
- Team player: Collaborative approach with ability to bring people together
- Detail-oriented: Sharp eye for spotting issues and ensuring quality delivery
Personal qualities
- Positive, professional attitude with natural client-facing skills
- Proactive approach to challenges and continuous improvement
- Strong organisational skills with ability to prioritize effectively
- Eagerness to learn and grow within a dynamic agency environment
- Resilient and adaptable in fast-paced situations
BONUS POINTS
- Knowledge of CRO principles and experimentation frameworks
INTERVIEW PROCESS
We keep our process straightforward and respectful of your time:
- Step 1: Initial chat (30 minutes)
A friendly conversation to get to know each other and explore cultural fit - Step 2: Technical discussion (1 hour)
Deep dive into your experience with technical Q&A about project management and scenarios - Step 3: Practical task (5 days to complete)
We\’ll share a realistic scenario that reflects the type of work you\’d be doing - Step 4: Task presentation (1 hour)
Present your solution and walk us through your thinking – we\’re interested in your process as much as your outcome
GAIN Conversion is filled with talented people bursting with ideas and innovation. Join our fantastic team and be part of an exciting, growing agency leading the CRO industry.
Our Benefits Include:
- Flexible working: Work from home or our office – your choice. We ask you to come one a month for team days and join your portfolio colleagues once a quarter, as a minimum.
- 25 Days Holiday: Plus bank holidays for proper work-life balance
- Pension scheme: Company contributory pension
- Private Medical Insurance
- BUPA Life Assurance
- Income protection
- Employee Assistance Programme
- Cycle to Work salary sacrifice scheme
- Tech & Wearables salary sacrifice scheme
- Octopus EV Scheme
- Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing.
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GAIN Conversion - Digital Project Manager employer: This is Gain Ltd
Contact Detail:
This is Gain Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GAIN Conversion - Digital Project Manager
✨Tip Number 1
Familiarise yourself with the principles of Conversion Rate Optimisation (CRO) and experimentation frameworks. Understanding these concepts will not only help you in interviews but also demonstrate your alignment with our mission to drive measurable growth for clients.
✨Tip Number 2
Showcase your experience with project management tools like Asana or Jira during discussions. Being able to speak confidently about how you've used these tools to manage multiple projects will highlight your coordination skills, which are crucial for this role.
✨Tip Number 3
Prepare to discuss your understanding of agile methodologies such as SCRUM and Kanban. We value candidates who can adapt to our fast-paced environment, so demonstrating your knowledge and experience in these areas will set you apart.
✨Tip Number 4
Think about examples from your past work where you've successfully managed client relationships and delivered projects on time. Being able to share specific instances will illustrate your problem-solving abilities and your proactive approach to challenges.
We think you need these skills to ace GAIN Conversion - Digital Project Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Digital Project Manager at GAIN Conversion. Tailor your application to highlight relevant experiences that align with their needs, such as client management and team coordination.
Showcase Relevant Experience: In your CV and cover letter, emphasise your 2-4 years of experience in delivering digital projects. Mention specific tools like Asana or Jira that you've used, and any exposure to frontend development that could set you apart.
Highlight Soft Skills: Given the importance of communication and teamwork in this role, make sure to illustrate your strong communication skills and ability to work collaboratively. Provide examples of how you've successfully managed multiple projects or resolved conflicts within a team.
Tailor Your Application: Craft a personalised cover letter that reflects your understanding of GAIN Conversion's values and principles. Use specific language from the job description to demonstrate your fit for the company culture and your enthusiasm for the role.
How to prepare for a job interview at This is Gain Ltd
✨Understand the Role
Make sure you have a clear understanding of the Digital Project Manager role and its responsibilities. Familiarise yourself with client management, team coordination, and strategic support as these are key aspects of the job.
✨Showcase Your Experience
Prepare to discuss your previous experience in delivering digital projects, especially your knowledge of agile methodologies and project management tools like Asana or Jira. Be ready to provide specific examples that highlight your problem-solving skills and coordination excellence.
✨Demonstrate Communication Skills
Since strong communication is crucial for this role, practice articulating your thoughts clearly and confidently. Think about how you can convey complex ideas simply, as well as how you would handle client interactions and team discussions.
✨Prepare for the Practical Task
Anticipate the practical task you'll need to complete and present. Use this opportunity to showcase your thought process and creativity in problem-solving. Make sure to structure your presentation logically and be prepared to answer questions about your approach.
