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For Companies At a Glance
- Tasks: Lead the operational delivery of large-scale, luxury events and ensure exceptional experiences.
- Company: Join a dynamic B2B events company redefining industry standards in luxury travel.
- Benefits: Enjoy a hybrid working model, health coverage, ongoing learning, and bonus potential.
- Why this job: Be part of a creative team crafting unforgettable experiences in a vibrant environment.
- Qualifications: 5-7 years in event operations with strong project management and budget skills.
- Other info: Embrace a 4-day work week and a culture that celebrates diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Welcome to This is Beyond, a dynamic and forward-thinking B2B events company based in the heart of West London. We have swiftly risen to become a global leader in pioneering B2B events that redefine industry standards, particularly in the luxury travel sector.
The role:
As Operations Manager for PURE Life Experiences, you will lead the end-to-end operational, production, and logistical delivery of PURE, while also supporting Further East in close partnership with the Further East Operations Manager. This role is critical to ensuring consistency, shared learning, and operational excellence across both flagship events.
You will be responsible for implementing operational strategies, overseeing complex multi-day and multi-venue event delivery, managing budgets, and ensuring compliance across health & safety and risk management.
Core Responsibilities
- Lead the day-to-day operational delivery of a large-scale flagship event (up to 2,000 attendees), ensuring all operational tasks are completed on schedule.
- Support the end-to-end delivery of conferences, marketplaces, awards, dinners, parties, and experiential activations.
- Work closely with the Associate Event Director to implement annual event plans and ensure all operational requirements are met.
- Maintain detailed production schedules and timelines to track progress and manage dependencies across teams.
- Oversee smooth onsite operations, ensuring high satisfaction levels among delegates, Event Leaders, and partners.
Vendor, Budget & Supplier Management
- Manage and maintain strong relationships with new and existing suppliers, venues, and partners through consistent communication.
- Liaise with technical production partners, set builders, security, medical providers, graphics suppliers, and entertainment partners to ensure seamless delivery across multiple venues.
- Oversee operational contracts including venues, security, medical services, and production suppliers.
- Manage and monitor operational budgets with strong attention to detail and cost control.
- Support and coordinate partner and supplier activations during live events.
Compliance, Risk & Health & Safety
- Implement and manage health & safety plans and risk assessments across all phases of the event lifecycle.
- Monitor onsite compliance with health & safety regulations and proactively address any issues or incidents.
- Ensure all legal, financial, and organisational procedures are followed effectively.
Enhancing the Event Experience
- Manage logistical requirements for show floors and activations, including power, build, décor, and technical infrastructure.
- Source and coordinate entertainment such as MCs and DJs to elevate the delegate experience.
- Ensure signage and event communications align with creative and marketing briefs and brand standards.
- Work closely with creative teams to ensure consistent brand execution across all operational elements.
Performance Monitoring & Reporting
- Support task allocation and monitor team performance against agreed KPIs.
- Gather insights and feedback during and post-event to identify areas for continuous improvement.
- Prepare operational performance and efficiency reports for senior management.
- Share best practices and contribute to process improvements across the wider operations team.
Core Skills & Requirements
- 5–7 years’ experience in operational roles within the events industry, ideally delivering large-scale luxury or hospitality-led events.
- Proven experience managing complex event logistics, production, and onsite delivery.
- Strong project management capability with experience using tools such as Asana, Microsoft Office, and Google Suite.
- Confident budget management skills with strong attention to detail.
- Experience supporting, mentoring, and developing junior team members.
Additional Requirements
- Bachelor’s degree in Event Management, Business Administration, or a related field desirable but not essential.
- Willingness to travel globally and work flexible hours, particularly during event delivery periods.
- Proactive, solutions-focused mindset with the ability to manage pressure and make informed decisions.
Benefits: Enjoy a range of benefits, including hybrid working arrangement, health cash plan/BUPA coverage, ongoing learning & development opportunities, bonus earning potential, social events & travel opportunities.
Position Type: Permanent, with a 4-day working week. Our hybrid model includes 3 days in the office, 1 day working from home, and every Friday as a non-working day as standard.
Diversity & Inclusion: At This is Beyond, we are dedicated to fostering an inclusive workplace where diversity is celebrated.
How to Apply: Ready to join our team? Explore all our available career opportunities and apply by visiting our careers site.
Operations Manager in London employer: This is Beyond Ltd
Contact Detail:
This is Beyond Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend networking events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or attend interviews, bring along a portfolio showcasing your past event successes. Highlight your operational strategies and how you've managed large-scale events – it’ll make you stand out from the crowd.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly through our website and express your interest. A well-timed email can sometimes lead to opportunities that aren’t even advertised yet!
✨Tip Number 4
Prepare for interviews by researching the company’s recent events and their approach to operations. Tailor your answers to reflect their values and show how you can contribute to their mission. Remember, they want to see your passion for creating exceptional experiences!
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the events industry shine through! We want to see that you’re not just looking for a job, but that you genuinely care about creating exceptional experiences.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in operational roles, especially in large-scale events. We love seeing how your unique skills align with what we do at This is Beyond!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate clarity and organisation!
Apply Through Our Website: Don’t forget to submit your application via our careers site! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our journey!
How to prepare for a job interview at This is Beyond Ltd
✨Know Your Events Inside Out
Before the interview, dive deep into This is Beyond's portfolio of events. Familiarise yourself with their flagship events and understand what makes them unique. This will not only show your genuine interest but also help you discuss how your experience aligns with their operational needs.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of how you've successfully managed large-scale events in the past. Highlight your use of project management tools like Asana or Google Suite, and explain how you kept everything on track, especially under pressure.
✨Demonstrate Strong Supplier Relationships
Talk about your experience in managing vendor relationships and how you've ensured seamless delivery during events. Share anecdotes that illustrate your communication skills and ability to resolve issues quickly, as this is crucial for the Operations Manager role.
✨Prepare for Compliance Questions
Since health & safety and compliance are key aspects of the role, brush up on relevant regulations and be prepared to discuss how you've implemented safety plans in previous roles. Showing that you can proactively manage risks will set you apart from other candidates.
