Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage client relationships and ensure they receive maximum value from Gartner services.
- Company: Gartner is a global leader in providing expert analysis and insights to enterprise leaders.
- Benefits: Enjoy competitive pay, world-class benefits, and a flexible hybrid work environment.
- Why this job: Join a diverse team making a real impact while growing your career in a supportive culture.
- Qualifications: 0-2 years of experience, strong communication skills, and fluent German required.
- Other info: Gartner values inclusivity and offers equal opportunities for all applicants.
The predicted salary is between 28800 - 43200 £ per year.
About the role: The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client’s business priorities and identify the most effective ways to support clients through their purchased Gartner services.
What you will do:
- Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies.
- Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment.
- Onboard new clients introducing their purchased Gartner services and capabilities.
- Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients.
What you will need:
- 0-2 years relevant professional and/or internship experience.
- Strong customer service, communication, collaboration, prioritization, critical thinking and influencing skills.
- Bachelor’s or Master’s degree preferred.
- Ability to use German (Reading, Writing and Speaking) at a business or native level.
What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it’s productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities.
Client Success Associate - German Speaker employer: This is an IT support group
Contact Detail:
This is an IT support group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Associate - German Speaker
✨Tip Number 1
Familiarise yourself with Gartner's services and how they benefit clients. Understanding the value proposition will help you engage effectively with potential clients and demonstrate your ability to support their business priorities.
✨Tip Number 2
Brush up on your communication skills, especially in German. Since this role requires fluency, practice articulating complex ideas clearly and concisely in both written and spoken formats to ensure you can connect with clients at all levels.
✨Tip Number 3
Network with current or former Client Success Associates at Gartner. They can provide insights into the role and company culture, which can be invaluable during interviews and help you tailor your approach.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing examples of how you've successfully managed client relationships or resolved issues in previous roles or internships. This will showcase your critical thinking and influencing abilities.
We think you need these skills to ace Client Success Associate - German Speaker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Client Success Associate. Familiarise yourself with how the role focuses on customer service and client retention, as well as the importance of building relationships with clients.
Highlight Relevant Experience: In your CV and cover letter, emphasise any relevant professional or internship experience you have, especially in customer service or client management. Use specific examples to demonstrate your skills in communication, collaboration, and critical thinking.
Showcase Language Proficiency: Since the role requires proficiency in German, ensure that you clearly indicate your language skills in your application. Mention any experiences where you used German in a professional context, whether in writing, speaking, or reading.
Tailor Your Application: Customise your CV and cover letter to reflect the values and mission of Gartner. Highlight your passion for helping clients succeed and your ability to work collaboratively within a team, as these are key aspects of the company culture.
How to prepare for a job interview at This is an IT support group
✨Showcase Your Communication Skills
As a Client Success Associate, strong communication is key. Be prepared to demonstrate your ability to articulate ideas clearly and effectively, especially in German. Practice discussing your previous experiences where you successfully communicated with clients or colleagues.
✨Understand the Client's Perspective
Research Gartner's services and think about how they can benefit clients. During the interview, express your understanding of client needs and how you would approach building relationships with them. This shows that you are proactive and client-focused.
✨Highlight Your Problem-Solving Skills
Prepare examples from your past experiences where you identified a problem and implemented a solution. This role requires critical thinking and the ability to influence clients positively, so showcasing these skills will set you apart.
✨Demonstrate Team Collaboration
Gartner values teamwork, so be ready to discuss how you've worked collaboratively in the past. Share specific instances where you contributed to a team goal or supported colleagues, as this aligns with the company's culture of collaboration.
