Assistant Vice President, Business Management & Culture Support

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Mitsubishi UFJ Financial Group (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG has a global network with 1,100 offices in over 40 countries. The Group has over 140,000 employees, offering services including corporate banking, commercial banking, retail banking, wealth management, investment banking, capital markets, personal and corporate trust, and transaction banking.

The Operations Office provides timely, accurate and appropriate operational services to both internal and external customers of MUFG across various entities and locations.

MAIN PURPOSE OF THE ROLE

The role will support the Business Management team in enabling the smooth running of the EMEA Operations function. The role will manage general administrative duties and requires strong organizational skills, a high attention to detail, and the ability to multitask in a fast-paced corporate environment. The role requires “owning” a task and working closely with partners to deliver results. This role will take lead in Operations to drive culture-related initiatives and initiatives in close collaboration with culture influencers, management and wider stakeholder groups.

Key Responsibilities

General Administration

1. Support the smooth running of EMEA Operations function by working closely with the Business Management team to deliver on various initiatives and requirements.
2. Provide day-to-day administrative support working alongside the Business Management team, e.g., general coordination, gathering information across Operations, support in the production and analysis of management information etc.
3. Point of contact for general administrative queries across Operations.
4. Support in the cost control management of Operations e.g., raising Procurement Application Requests in line with policies & budget. Centrally coordinate invoices.
5. Manage Training requests and support the administration.
6. Process expenses timely and accurately resulting from any travel and/or entertainment.
7. Co-ordinate meetings and events including managing video conferencing, room bookings, ordering catering and liaising with vendors/suppliers as required.
8. Keeping EMEA Operations organisation structure and other internal documents up to date.
9. Manage email distribution lists for EMEA Operations.
10. Coordinate office space and desk layout. Work in partnership with facilities to manage the office environment.
11. Maintain and promote Operations’ Intranet pages to ensure accurate and up-to-date information.
12. Support with ad-hoc business travel and arrangements for the Head of Operations and management team. Providing periodic support in arranging/co-ordinating key stakeholder meetings such as EMC and GOPD meetings.
13. Liaising with the Business Management teams and Executive Assistants of other functions to co-ordinate events, provide availability and schedule key meetings.

Culture Initiatives:

1. Work closely with HR, management, and other key stakeholders to ensure alignment of culture initiatives with business objectives.
2. Design and implement activities that embed the MUFG Culture Principles within Operations.
3. Keep track of activities, progress, actions and report status to Ops management and wider stakeholders.
4. Gather and analyse employee feedback through channels such as focus groups etc.
5. Support the analysis of Employee Survey results and work with the Cultural Influencers to identify opportunities to take action such as focus groups.
6. Produce newsletters and leverage other communication channels to keep Operations informed, connected and engaged.
7. Actively participate and where appropriate represent Operations in MUFG wide Culture forums, meetings and/or committees.

Work Experience

• Knowledge and experience within a regulated and organisationally complex environment preferred, ideally financial services.

Personal Requirements

• Strong communication (verbal and written), analytical and numerical skills.
• Strong Outlook, PowerPoint and MS Word skills.
• Problem solving and decision making skills.
• Adaptable and flexible to suit the needs of the role, including minimum three days in office.
• Alignment to MUFG Values:

• Integrity & Responsibility
• Professionalism & Teamwork
• Challenge ourselves to grow.

• Client Centric
• People Focused
• Listen Up, Speak Up
• Innovate & Simplify

Please note, MUFG operates a hybrid working policy – 3 days office based (London)/2 days wfh.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.

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