At a Glance
- Tasks: Oversee third-party agreements and ensure high service standards for residents.
- Company: Established provider focused on homeownership schemes with a commitment to quality.
- Benefits: Flexible working hours, hybrid setup, and a chance to make a real difference.
- Other info: Proactive individuals passionate about quality services are encouraged to apply.
- Why this job: Protect residents' interests while driving improvements in service delivery.
- Qualifications: Experience with managing contracts and strong stakeholder engagement skills.
The predicted salary is between 30000 - 40000 € per year.
We’re recruiting on behalf of a well-established provider for a Managing Agent Performance & Compliance Officer to support the oversight of third-party managed homeownership schemes. This role plays a key part in protecting residents’ interests, ensuring contractual compliance, and driving high service standards across managed estates.
This is initially a temporary rolling contract, they offer flexible working hours and a hybrid set up.
What You’ll Be Doing
- Overseeing third-party agreements, head leases and managing agents
- Scrutinising service charge demands, accounts and formal notices
- Monitoring contractor performance against KPIs and SLAs
- Investigating and escalating disputes or non-compliance
- Supporting financial and building safety compliance monitoring
- Acting as a key liaison between residents, managing agents and internal teams
- Supporting delivery of leasehold and property management services
What They Look For:
- Experience managing third-party contracts or managing agents
- Knowledge of leases, service level agreements and service charges
- Ability to analyse financial information and performance data
- Strong stakeholder engagement and influencing skills
- Confident challenging underperformance and driving improvements
If you’re proactive, commercially aware and passionate about delivering high-quality services to homeowners, we’d love to hear from you.
Managing Agent Performance & Compliance Officer in Leicester employer: This is Alexander Faraday Recruitment
As a well-established provider in the property management sector, we pride ourselves on fostering a supportive and dynamic work environment that prioritises employee growth and development. With flexible working hours and a hybrid setup, our culture encourages a healthy work-life balance while empowering our team to drive high service standards and protect residents' interests. Join us to be part of a dedicated team where your contributions are valued and rewarded, making a meaningful impact in the community.
Contact Detail:
This is Alexander Faraday Recruitment Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Managing Agent Performance & Compliance Officer in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on opportunities that aren't advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your responses to show how your experience aligns with their mission, especially around compliance and service standards. We want to see you shine!
✨Tip Number 3
Practice your pitch! Be ready to explain how your background in managing third-party contracts and your analytical skills can benefit the role. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Managing Agent Performance & Compliance Officer in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with managing third-party contracts and compliance. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about protecting residents’ interests and how your background makes you the perfect fit for this role. Keep it engaging and personal.
Showcase Your Analytical Skills:Since the role involves scrutinising service charge demands and performance data, make sure to mention any experience you have in analysing financial information. We love candidates who can demonstrate their analytical prowess!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at This is Alexander Faraday Recruitment
✨Know Your Contracts Inside Out
Make sure you’re familiar with third-party agreements, head leases, and service level agreements. Brush up on the key terms and conditions so you can confidently discuss how you would oversee these contracts and ensure compliance.
✨Showcase Your Analytical Skills
Prepare to demonstrate your ability to analyse financial information and performance data. Bring examples of how you've scrutinised service charge demands or monitored contractor performance in previous roles to highlight your analytical prowess.
✨Engage Stakeholders Effectively
Think about how you’ve successfully engaged with stakeholders in the past. Be ready to share specific instances where you influenced decisions or resolved disputes, showcasing your strong communication and relationship-building skills.
✨Be Proactive and Solutions-Oriented
During the interview, emphasise your proactive approach to managing underperformance and driving improvements. Prepare examples of challenges you’ve faced and how you tackled them, demonstrating your commitment to delivering high-quality services.
