We're recruiting on behalf of a well-established Housing provider for a
Third Party Management Officer
to support the oversight of third-party managed homeownership schemes. This role plays a key part in protecting residents' interests, ensuring contractual compliance, and driving high service standards across managed estates. This is a temporary role however you will have the opportunity to apply for the role permanently if you wish.
This is a hybrid role, 2 days from the office and the rest of the week from home. What You'll Be Doing: Overseeing third-party agreements, head leases and managing agents
Scrutinising service charge demands, accounts and formal notices
Monitoring contractor performance against KPIs and SLAs
Investigating and escalating disputes or non-compliance
Supporting financial and building safety compliance monitoring
Acting as a key liaison between residents, managing agents and internal teams
Supporting delivery of leasehold and property management services
What They Look For: Experience of overseeing third-party managing agents
Knowledge of leases, service level agreements and service charges
Ability to analyse financial information and performance data
Strong stakeholder engagement and influencing skills
Confident challenging underperformance and driving improvements
Ability to handle stage 1 complaints
If you're proactive, commercially aware and passionate about delivering high-quality services to residents, we'd love to hear from you.
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Leasehold & Service Charge Officer in Coventry employer: This is Alexander Faraday Recruitment
Join a dynamic Safety Advisory business that prioritises employee growth and development in a supportive, home-based environment. With a strong focus on building relationships and generating opportunities, you'll benefit from a collaborative work culture that encourages innovation and offers ongoing training to enhance your skills. This role not only allows you to make a meaningful impact in the industry but also provides the flexibility and autonomy to manage your own sales pipeline effectively.
Contact Details:
This is Alexander Faraday Recruitment Recruitment Team
