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- Tasks: Build relationships with customers and process orders efficiently.
- Company: Join a dynamic organisation in Chessington focused on customer relations.
- Benefits: Enjoy a 4 days on, 4 days off schedule with training provided.
- Why this job: Make a difference by enhancing customer experiences every day.
- Qualifications: Strong communication skills and experience in customer service are essential.
- Other info: Great opportunity for skill development in a supportive environment.
The predicted salary is between 28800 - 48000 £ per year.
Our client has an exciting opportunity to join their organisation as a Customer Service Advisor/Agent to enhance customer relations, for an organisation based in Chessington. This role is working on a day shift pattern of 4 days on, 4 days off, 8:30am to 5:30pm.
Main responsibilities:
- Build relationships with customers
- Process customer orders and confirm orders are despatched
- Generate customer invoices
- Deal with queries in a timely manner
- Support function for the department
Qualifications & Experience:
- Excellent communication skills & experience working in a similar role, resolving customer queries
- Proficient in MS Office (Excel & Word)
- Good data entry skills
- Training will be provided to help you develop your skills!
Customer Service Advisor in Chessington employer: This is Alexander Faraday Recruitment
Contact Detail:
This is Alexander Faraday Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Chessington
✨Tip Number 1
Get to know the company before your interview! Research their values and customer service approach. This will help us tailor our answers and show that we’re genuinely interested in enhancing customer relations.
✨Tip Number 2
Practice common customer service scenarios. Think about how we would handle different queries or complaints. This will prepare us to demonstrate our excellent communication skills during the interview.
✨Tip Number 3
Don’t forget to highlight our proficiency in MS Office! Be ready to discuss how we’ve used Excel and Word in previous roles, as this is key for processing orders and generating invoices.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re proactive and keen to join the team as a Customer Service Advisor.
We think you need these skills to ace Customer Service Advisor in Chessington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills. We want to see how you can build relationships with customers, so don’t be shy about showcasing your communication skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Service Advisor role. Share specific examples of how you've resolved customer queries in the past – we love a good story!
Show Off Your Tech Skills: Since proficiency in MS Office is key, make sure to mention your experience with Excel and Word. If you’ve got any data entry skills, flaunt them! We’re looking for someone who can handle the tech side of things smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at This is Alexander Faraday Recruitment
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Customer Service Advisor. Familiarise yourself with how to build relationships with customers and process orders. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this position, prepare examples from your past experiences where you've successfully resolved customer queries. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Brush Up on MS Office
As proficiency in MS Office is required, especially Excel and Word, take some time to review your skills. Be ready to discuss how you've used these tools in previous roles, as it shows you're prepared and capable of handling the administrative aspects of the job.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and what success looks like in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.
