At a Glance
- Tasks: Provide 1st and 2nd line IT support and troubleshoot user issues.
- Company: Join a growing team in a dynamic IT environment.
- Benefits: Hands-on role with opportunities for continuous improvement and project involvement.
- Other info: Participate in out-of-hours on-call rota and enjoy a collaborative team culture.
- Why this job: Make a difference by helping others and enhancing IT systems.
- Qualifications: Experience in IT support, troubleshooting, and Microsoft 365.
The predicted salary is between 30000 - 40000 £ per year.
Our client has an exciting opportunity for an experienced IT Technician to join their growing team! If you are passionate about IT, have experience in 1st and 2nd line support, with solid infrastructure & systems support background and are comfortable operating in a broad, hands on role, then this may be the position for you.
- Experience providing 1st and 2nd line support.
- Strong troubleshooting skills across hardware, software and basic networking.
- Experience with Microsoft 365, Active Directory & user/device administration.
- Exposure to server administration, backups & routine maintenance tasks.
- Provide first line IT support, log, investigate, resolve user incidents & service requests within agreed SLAs, escalating to higher support levels when needed.
- Troubleshoot common software, hardware, & network issues faced by users, providing clear guidance and resolutions.
- A hands-on approach and willingness to get involved in projects & continuous improvement.
- Availability to participate in the out-of-hours on-call rota.
- Enjoys helping others and be a team player!
Locations
IT Support Technician - Asset Management Contract in Boston, Lincolnshire employer: This is Alexander Faraday Recruitment
Join a dynamic and supportive team where your IT skills will be valued and nurtured. Our client offers a collaborative work culture that prioritises employee growth through continuous training and development opportunities, all while being located in a vibrant area that fosters innovation and creativity. With a commitment to work-life balance and a focus on meaningful contributions, this role is perfect for those looking to make a real impact in the IT field.
Contact Details:
This is Alexander Faraday Recruitment Recruitment Team
