Are you a confident, reliable and customer-focused individual?
We are currently recruiting for Housing & Lettings Officers to join a busy housing organisation supporting a large programme of new property lettings.
With a significant number of properties ready to be let, this is a hands-on role where you will be out meeting new tenants, handing over keys and helping them settle into their new homes.
The Role
You will spend 3 days per week out visiting properties, typically completing around 3–4 appointments per day. Visits will generally be grouped within the same geographical area, so you won't be expected to travel across your entire patch in one day.
For example, you may have appointments in Wandsworth one day and several in Croydon the next.
The remaining 2 days will be worked from home, completing administration.
There are 2 roles available, 1 for each of the below areas:
Role 1 South London – Croydon, Greenwich, Wandsworth etc.
Role 2 South West London & Surrey – Slough, Richmond, Weybridge, Epsom etc.
What You'll Be Doing
- Meeting new tenants at their properties and handing over keys.
- Providing information about the property and explaining how things work.
- Giving tenants useful information about the local area and available facilities.
- Providing a friendly and professional first point of contact.
- Completing approximately 3–4 property visits per day.
- Completing administration and updating records following visits.
What We're Looking For
You don't necessarily need previous housing experience. We're particularly interested in people with strong customer service and IT skills who are comfortable working independently.
You'll need:
- Previous customer-facing or customer service experience.
- Excellent communication skills.
- Good computer literacy.
- A positive, mature and professional attitude.
- Good organisation and time management.
- Reliability and excellent timekeeping.
- A full UK driving licence.
- Your own car, as regular travel between properties is required.
- Happy to complete a standard DBS check.
Hours & Benefits
- 35 hours per week
- Monday to Friday
- Appointments from 9:00am onwards
- Final appointment no later than 4:00pm
- 3 days visiting properties / 2 days home working
- Appointments generally grouped geographically
- Option to work some of your hours on a Saturday if preferred but this is totally optional
This is a great opportunity for someone who enjoys working with people, being out and about and providing excellent customer service, while also having the flexibility of working from home for part of the week.
Interested? Apply today and one of our consultants will be in touch.
Lettings Officer - Field Based in Kingston upon Thames employer: This is Alexander Faraday Recruitment Careers
Join a well-established automotive retailer in Croydon as a Sales Manager, where you'll thrive in a supportive and dynamic work environment. With a focus on employee growth, you will benefit from ongoing training, a performance-related bonus, and clear career progression opportunities within a successful team. This role not only allows you to lead a large sales operation but also fosters a culture of excellence in customer satisfaction and team development.
Contact Details:
This is Alexander Faraday Recruitment Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Officer - Field Based in Kingston upon Thames
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like This is Alexander Faraday Recruitment Careers.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like This is Alexander Faraday Recruitment Careers? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit This is Alexander Faraday Recruitment Careers's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Lettings Officer - Field Based role at This is Alexander Faraday Recruitment Careers, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at This is Alexander Faraday Recruitment Careers
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where This is Alexander Faraday Recruitment Careers operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to This is Alexander Faraday Recruitment Careers. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at This is Alexander Faraday Recruitment Careers.
