Senior Customer Success & Partnerships Lead - UK Travel in Basildon
Senior Customer Success & Partnerships Lead - UK Travel

Senior Customer Success & Partnerships Lead - UK Travel in Basildon

Basildon Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage customer accounts and build long-term partnerships in the UK travel sector.
  • Company: A growing organisation focused on exceptional customer service.
  • Benefits: Supportive work environment with competitive benefits and opportunities for growth.
  • Why this job: Join a dynamic team and make a real impact in customer success.
  • Qualifications: Experience in manufacturing or technical environments, strong communication skills, and a driving licence.
  • Other info: Travel within the UK is required for this role.

The predicted salary is between 36000 - 60000 £ per year.

A growing organisation in the UK is seeking a highly organised Senior Customer Relationship Lead to manage customer accounts and foster long-term partnerships. This customer-facing position ensures exceptional service delivery and coordinates order management with operational teams.

The ideal candidate has proven experience in a manufacturing or technical environment, strong communication skills, and a commercial outlook. A driving licence is essential as travel within the UK will be required.

A supportive working environment and competitive benefits are offered.

Senior Customer Success & Partnerships Lead - UK Travel in Basildon employer: This is Alexander Faraday Limited

Join a dynamic and growing organisation in the UK that prioritises employee well-being and professional development. With a supportive work culture, competitive benefits, and opportunities for growth, this role as Senior Customer Success & Partnerships Lead offers a chance to make a meaningful impact while collaborating with a dedicated team. The company values strong communication and fosters long-term partnerships, making it an excellent place for those looking to thrive in a customer-focused environment.
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Contact Detail:

This is Alexander Faraday Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Customer Success & Partnerships Lead - UK Travel in Basildon

✨Tip Number 1

Network like a pro! Reach out to your connections in the travel and customer success sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. We want you to shine when it’s your turn to talk!

✨Tip Number 3

Showcase your skills! Bring examples of how you've successfully managed customer accounts or built partnerships in the past. Real-life stories make a lasting impression.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Senior Customer Success & Partnerships Lead - UK Travel in Basildon

Customer Relationship Management
Account Management
Service Delivery
Order Management
Communication Skills
Commercial Awareness
Organisational Skills
Technical Knowledge
Problem-Solving Skills
Driving Licence
Team Coordination
Partnership Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Customer Success & Partnerships Lead role. Highlight your experience in managing customer accounts and any relevant achievements in fostering partnerships.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've delivered exceptional service and managed relationships in previous positions.

Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application showcases your ability to convey ideas clearly and effectively. Whether it's through your CV or cover letter, let your personality and professionalism shine through!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!

How to prepare for a job interview at This is Alexander Faraday Limited

✨Know Your Customer Success Basics

Make sure you brush up on the fundamentals of customer success and relationship management. Be ready to discuss how you've successfully managed accounts in the past, particularly in a manufacturing or technical environment. This will show that you understand the nuances of the role.

✨Showcase Your Communication Skills

Since this role is customer-facing, it's crucial to demonstrate your strong communication skills. Prepare examples of how you've effectively communicated with clients and internal teams to resolve issues or enhance service delivery. Practice articulating these experiences clearly.

✨Highlight Your Commercial Acumen

Be prepared to discuss your commercial outlook and how it has influenced your decision-making in previous roles. Think about specific instances where your understanding of the market or customer needs led to successful outcomes. This will help you stand out as a candidate who can drive partnerships forward.

✨Plan for Travel Logistics

Since travel within the UK is required, be ready to discuss your availability and how you plan to manage travel logistics. Mention any previous experience you have with travel for work and how you ensure that it doesn't impact your performance or customer relationships.

Senior Customer Success & Partnerships Lead - UK Travel in Basildon
This is Alexander Faraday Limited
Location: Basildon
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