Seasonal Team Member – Hawkshead, Ambleside YHA (England & Wales)

Seasonal Team Member – YHA Hawkshead

YHA Hawkshead are looking to recruit team members for 25 to 42.5 hours per week till November 2024. YHA Hawkshead lies in the picturesque landscape of the South Lakes, on the shores of Esthwaite Water. With Hawkshead village only a mile away, and Grizedale Forest right on our doorstep, this is a perfect location to enjoy what the area has to offer. YHA Hawkshead is a large hostel with a wide range of rooms, bell tents, tipis and pods on offer. This is a great opportunity for individuals who are interested in professional growth and developing leadership skills.

What can YHA offer you?

YHA offers a fantastic benefits package including:

• We pay £11.44 per hour, 25 – 42.5 hours a week. This role is temporary, until November 2024.
• We can offer live-in accommodation if required (the current staff accommodation charge is £63.70 per week).
• You will get access to YHA’s staff discount and cash back portal.
• Free YHA Membership each year.
• 10 nights free hostel stays per year for you and up to 3 friends or family.

The Role: Your Key Contributions

As a Hospitality Team Member, you’ll play a crucial role in making our guests’ experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality, regardless of your background or experience.

Your Responsibilities

• Providing warm hospitality and great customer service to all our customers, members and guests.
• Working on reception and offering insights about the hostel and the local area, ensuring every guest feels informed and welcomed.
• Utilising our systems for efficient guest check-ins and check-outs and food & beverage sales and service.
• Carrying out cleaning and housekeeping duties, ensuring a comfortable and clean environment for all guests.
• Assisting in the preparation of food in the kitchen and serving food and drinks with genuine warmth, hospitality, and pride.

What We Value

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.

Ready to Join Us?

If this opportunity resonates with you, we invite you to submit your CV and complete our brief application form. Feel free to attach a cover letter to further express your unique qualifications and experiences.

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.