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- Tasks: Join us as a Seasonal Team Member, providing exceptional hospitality and customer service.
- Company: YHA Hawkshead is a vibrant hostel in the stunning South Lakes, perfect for adventure lovers.
- Benefits: Earn £11.44 per hour, enjoy free YHA membership, and get 10 free hostel nights each year.
- Why this job: Develop leadership skills while working in a beautiful location with a supportive team culture.
- Qualifications: No specific experience needed; we value your enthusiasm and willingness to learn.
- Other info: Live-in accommodation available for just £63.70 per week.
YHA Hawkshead are looking to recruit team members for 25 to 42.5 hours per week till November 2024. YHA Hawkshead lies in the picturesque landscape of the South Lakes, on the shores of Esthwaite Water. With Hawkshead village only a mile away, and Grizedale Forest right on our doorstep, this is a perfect location to enjoy what the area has to offer. YHA Hawkshead is a large hostel with a wide range of rooms, bell tents, tipis and pods on offer. This is a great opportunity for individuals who are interested in professional growth and developing leadership skills.
What can YHA offer you?
- We pay £11.44 per hour, 25 – 42.5 hours a week. This role is temporary, until November 2024.
- We can offer live-in accommodation if required (the current staff accommodation charge is £63.70 per week).
- You will get access to YHA’s staff discount and cash back portal.
- Free YHA Membership each year.
- 10 nights free hostel stays per year for you and up to 3 friends or family.
The Role: Your Key Contributions
As a Hospitality Team Member, you’ll play a crucial role in making our guests’ experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality, regardless of your background or experience.
Your Responsibilities
- Providing warm hospitality and great customer service to all our customers, members and guests.
- Working on reception and offering insights about the hostel and the local area, ensuring every guest feels informed and welcomed.
- Utilising our systems for efficient guest check-ins and check-outs and food & beverage sales and service.
- Carrying out cleaning and housekeeping duties, ensuring a comfortable and clean environment for all guests.
- Assisting in the preparation of food in the kitchen and serving food and drinks with genuine warmth, hospitality, and pride.
What We Value
At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.
Ready to Join Us?
If this opportunity resonates with you, we invite you to submit your CV and complete our brief application form. Feel free to attach a cover letter to further express your unique qualifications and experiences.
PLEASE NOTE
All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Seasonal Team Member – Hawkshead, Ambleside YHA (England & Wales) employer: This Endorsed
Contact Detail:
This Endorsed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Team Member – Hawkshead, Ambleside YHA (England & Wales)
✨Tip Number 1
Familiarise yourself with the local area and the YHA Hawkshead hostel. Knowing the key attractions and amenities nearby will help you engage with guests and provide them with valuable insights, showcasing your enthusiasm for the role.
✨Tip Number 2
Highlight any previous customer service experience you have, even if it's informal. Being able to demonstrate your ability to provide warm hospitality and great service will make you stand out as a candidate.
✨Tip Number 3
Show your willingness to learn and grow within the role. YHA values personal development, so expressing your eagerness to take on new challenges and responsibilities can set you apart from other applicants.
✨Tip Number 4
If possible, visit the YHA Hawkshead location before applying. This will give you a feel for the environment and allow you to speak authentically about why you want to work there during any interviews or discussions.
We think you need these skills to ace Seasonal Team Member – Hawkshead, Ambleside YHA (England & Wales)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any roles where you've provided exceptional service, as this is key for the Seasonal Team Member position.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for hospitality and your interest in working at YHA Hawkshead. Mention specific skills or experiences that align with the responsibilities outlined in the job description.
Highlight Soft Skills: YHA values lived experiences as much as formal qualifications. Be sure to mention soft skills such as communication, teamwork, and adaptability, which are crucial for providing great customer service.
Follow Application Instructions: Ensure you submit your CV and complete the brief application form as instructed. Double-check that all documents are attached and that your application is submitted before the deadline.
How to prepare for a job interview at This Endorsed
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for providing excellent customer service. Share any previous experiences where you went above and beyond to make someone's day better, as this aligns perfectly with the role's focus on warm hospitality.
✨Know the Local Area
Familiarise yourself with Hawkshead and the surrounding attractions. Being able to offer insights about local activities or places of interest will demonstrate your commitment to enhancing guests' experiences.
✨Highlight Teamwork Skills
Since this role involves working closely with others, be prepared to discuss your ability to collaborate effectively. Share examples of how you've worked as part of a team in the past, especially in fast-paced environments.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows your genuine interest in the role and the organisation. You might ask about training opportunities or what a typical day looks like for a Seasonal Team Member.
