At a Glance
- Tasks: Schedule and plan work for trade operatives while enhancing customer experience.
- Company: Join Thirteen Group, a company dedicated to building homes and communities.
- Benefits: Competitive salary, generous annual leave, pension contributions, and health support.
- Other info: Hybrid role with potential for permanent position and excellent career growth.
- Why this job: Be part of a dynamic team that values innovation and high performance.
- Qualifications: Great customer service skills, IT proficiency, and problem-solving abilities.
The predicted salary is between 17849 - 17849 € per year.
Join us as a Work Planner at Thirteen Group! Thirteen Group is on the lookout for a Work Planner to join our Repairs team on a part time basis working 22 hours per week for a 12 month period. Embrace the opportunity to be part of a company that not only provides homes but builds communities. If you’re passionate about delivering top-notch services and keen to be part of a team that values innovation and high performance, we want to hear from you!
This is a hybrid role, so you’ll be expected to work from our fantastic head office at Hudson Quay at least twice a week as well as remotely from home. This may vary, dependent on business and team need.
Thirteen Benefits:- Salary - £17,849.13 per annum pro rata (£30,019 FTE)
- Annual leave – starting at 28 days and rising to 31 days after three years (pro rata for part time colleagues), a day off for your birthday, plus bank holidays.
- Pension – up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
- Simply Health – save money on common health expenses and get access to health and wellbeing support services.
- T’dar – our Discount and Reward platform giving you huge savings on everyday brands.
- Opportunities to buy and sell annual leave.
- As part of a large team of Work Planners, you’ll work in a pod of three to schedule and plan work for your group of trade operatives.
- Make best use of resources to maximise productivity and performance.
- Contribute to reviewing and developing procedures that will enhance our customers’ experience.
- Liaise with a variety of teams across Thirteen to ensure our service runs smoothly.
- Complete a range of administrative and data input duties to ensure that information is up to date for monitoring and reporting.
- Great customer service and a positive attitude!
- Confident using a variety of IT systems.
- Ability to multitask and adapt priorities throughout your day.
- Proven ability to analyse and solve problems.
- You should be comfortable with change and happy to work with different systems and data sets.
If you’d like to talk more about the role please contact Jenny Scott, Planning Team Leader (07422 074049) for an informal discussion.
NO RECRUITMENT AGENCIES, please.
This role has the potential to be made permanent. As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.
Work Planner (12 month FTC) employer: Thirteen
Thirteen Group is an exceptional employer that prioritises community building and employee well-being. With a supportive work culture, generous annual leave, and a strong commitment to professional development, employees can thrive in a hybrid working environment that balances office collaboration at our Hudson Quay head office with the flexibility of remote work. Join us to make a meaningful impact while enjoying unique benefits like a substantial pension contribution and access to health and wellbeing support.
StudySmarter Expert Advice🤫
We think this is how you could land Work Planner (12 month FTC)
✨Tip Number 1
Network like a pro! Reach out to current employees at Thirteen Group on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your application noticed.
✨Tip Number 2
Prepare for the interview by researching Thirteen Group's values and recent projects. Show us that you're not just another candidate, but someone who genuinely cares about building communities and delivering top-notch services.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves multitasking and adapting to changes, think of examples from your past where you've successfully navigated challenges. We love to see how you tackle issues head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re serious about joining our team.
We think you need these skills to ace Work Planner (12 month FTC)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills for the Work Planner role. We want to see how you can contribute to our Repairs team, so don’t hold back on showcasing your customer service skills and IT proficiency!
Show Your Passion:Let your enthusiasm for delivering top-notch services shine through in your application. We’re all about building communities, so share any experiences that demonstrate your commitment to making a positive impact in your work.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and qualifications stand out without unnecessary fluff. This will help us see your potential quickly!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Thirteen
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Work Planner role and its responsibilities. Familiarise yourself with Thirteen Group's mission and values, especially their focus on community building and customer service. This will help you tailor your answers to show how you can contribute to their goals.
✨Showcase Your IT Skills
Since the role requires confidence in using various IT systems, be prepared to discuss your experience with them. Bring examples of how you've used technology to improve efficiency or solve problems in previous roles. This will demonstrate your ability to adapt and thrive in a hybrid work environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to multitask. Think of specific situations where you've had to analyse data or manage competing priorities. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask about the team dynamics or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you. Plus, it gives you a chance to connect with the interviewer on a deeper level.
