At a Glance
- Tasks: Lead and manage housing support services for vulnerable and older persons.
- Company: Join Thirteen Group, a leading housing association in the North East.
- Benefits: Competitive salary, generous annual leave, pension contributions, and health support.
- Other info: Be part of a diverse team dedicated to improving lives every day.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Level 4 CIH qualification and experience in housing or support services.
The predicted salary is between 57660 - 57660 £ per year.
Join us as a Vulnerable & Older Persons Manager at Thirteen Group!
Role Overview: Thirteen Group is on the lookout for a Vulnerable & Older Persons Manager to join our Vulnerable and Older Persons team across the Tees Valley and connected areas. In this role, you’ll be responsible for the day-to-day delivery of high-quality housing and support services, ensuring they are safe, compliant, and meet agreed standards. You’ll manage risk, oversee budgets and performance, and work closely with partners to continuously improve outcomes for customers.
Thirteen Benefits:
- Salary - £57,660 per annum
- Annual leave – starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
- Pension – up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
- Simply Health – save money on common health expenses and get access to health and wellbeing support services.
- T’dar – our Discount and Reward platform giving you huge savings on everyday brands.
- Opportunities to buy and sell annual leave.
Key Responsibilities:
- Managing allocations, lettings, empty homes and tenancy sustainment, including resolving anti-social behaviour within the Vulnerable & Older Persons portfolio.
- Using data and insight to improve services.
- Managing contracts, compliance and risk, including audits, reporting and continuous improvement activity.
- Building strong partnerships with local authorities, health services and other stakeholders to improve outcomes.
- Leading and developing teams while managing budgets and resources to deliver value for money and performance targets.
About You:
- You should be working towards, or hold a Level 4 CIH qualification.
- Experienced in leading housing or support services.
- Strong leadership skills, with the ability to drive performance and deliver high-quality customer outcomes.
- Commercially aware, with experience managing budgets, resources and delivering value for money.
- Confident managing contracts, performance and service improvement activity.
- Able to build effective relationships and influence a wide range of internal and external stakeholders.
Why Thirteen: At Thirteen, we work together to provide quality homes, build stronger communities, and support people to live well. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers. Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do.
- Join a team that’s local at heart but welcomes talent from everywhere.
- Be part of an organisation that values diversity and inclusivity.
- Be a part of a company that offers tailored support services, going beyond just housing solutions.
Interested? For more details, please refer to the attached documents. If you’d like to talk more about the role please contact Lynsey Jones, Head of Vulnerable and Older Persons Services on 07714 412687 for an informal discussion.
Are You Ready for a Rewarding Challenge? Join us at Thirteen Group and be a part of our vision to improve lives every day. Start your journey towards making a meaningful impact in our community!
Vulnerable and Older Persons Manager employer: Thirteen
Thirteen Group is an exceptional employer that prioritises employee well-being and professional growth, offering a dynamic work culture that fosters collaboration and innovation. With the flexibility of a hybrid working model from our Middlesbrough office, employees can enjoy a healthy work-life balance while engaging in meaningful transformation projects that directly impact our customers. We are committed to supporting your career development through ongoing training and opportunities for advancement within our dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Vulnerable and Older Persons Manager
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Thirteen.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Thirteen!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Thirteen, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Thirteen or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Vulnerable and Older Persons Manager
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Thirteen:Before hitting send, make sure to tailor your application specifically to Thirteen! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Thirteen
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
