At a Glance
- Tasks: Provide 1:1 support to help customers sustain their tenancies and live independently.
- Company: Join Thirteen Group, a leading housing association in the North East.
- Benefits: Competitive salary, generous annual leave, pension contributions, and health support services.
- Other info: Be part of a diverse team committed to building stronger communities.
- Why this job: Make a real difference in people's lives while working flexibly in the community.
- Qualifications: Experience in tenancy support and strong communication skills required.
The predicted salary is between 34340 - 34340 £ per year.
Join us as a Tenancy Sustainment Co-ordinator at Thirteen Group!
Are you passionate about helping people live independently and sustain their tenancies?
- Thirteen Group is on the lookout for a skilled
- Tenancy Sustainment Co-ordinator to join our team on a
12 month fixed term contract and make a real difference in the lives of our customers.
This is a roam role, so you’ll work in the community and from home.
We’ll need you to be flexible around business and team need, so you may need to come into the office when required.
Thirteen Benefits
- Salary –
- £34,340 per annum
- Annual leave – Starts at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
- Pension – up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
- Simply Health – save money on common health expenses and get access to health and wellbeing support services.
- T’dar – our Discount and Reward platform giving you huge savings on everyday brands.
- Opportunities to buy and sell annual leave.
Key Responsibilities
- Deliver flexible, person-centred 1:1 support to customers.
- Provide advice and guidance on tenancy management, budgeting, benefits, and community safety.
- Support customers to reduce debt, improve financial inclusion, and minimise anti-social behaviour.
- Empower individuals to overcome barriers to independent living.
- Work in partnership with external agencies to maximise positive outcomes.
- Ensure the protection of housing assets through proactive tenancy support.
About You
- Experience in providing tenancy or housing-related support.
- You’ll have a good understanding of safeguarding, financial inclusion, welfare benefits and tenancy sustainment.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage a varied caseload.
- Commitment to promoting independence and wellbeing.
Full UK driving licence and access to a vehicle during working hours.
Why Thirteen?
At Thirteen, we work together to provide quality homes, build stronger communities, and support people to live well.
As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers.
Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do.
- Join a team that’s local at heart but welcomes talent from everywhere.
- Be part of an organisation that values diversity and inclusivity.
- Be a part of a company that offers tailored support services, going beyond just housing solutions.
Interested?
NO RECRUITMENT AGENCIES, please.
Are You Ready for a Rewarding Challenge?
As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.
This role has the potential to be made permanent.
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Tenancy Sustainment Co-ordinator employer: Thirteen
Thirteen Group is an exceptional employer that prioritises employee well-being and professional growth, offering a dynamic work culture that fosters collaboration and innovation. With the flexibility of a hybrid working model from our Middlesbrough office, employees can enjoy a healthy work-life balance while engaging in meaningful transformation projects that directly impact our customers. We are committed to supporting your career development through ongoing training and opportunities for advancement within our dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment Co-ordinator
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Thirteen, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Tenancy Sustainment Co-ordinator
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Thirteen. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Thirteen. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Thirteen
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Thirteen.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Tenancy Sustainment Co-ordinator role at Thirteen, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Thirteen that you can think critically and act effectively under pressure.
