Senior Finance Business Partner (Service Charges)

Join us as Senior Business Partner (Service Charges) / Service Charge Manager at Thirteen Group!

Role Overview: Thirteen Group is on the lookout for a Senior Finance Business Partner (Service Charges) / Service Charge Manager to join our Rent and Income Services Hub. You'll lead our small, dedicated service charge team, using your knowledge and experience of service charge setting and accounting. This is a key role for us, and you'll be part of our rent and income services management team. Reporting into Gemma, our Senior Rent and Income Services Manager, you'll work alongside a tight-knit team of senior business partners who lead our rent setting, rent accounting and credit control teams. This is a hybrid role, so you'll work from our fantastic head office at Hudson Quay, Middlesbrough, generally 1 day per week, with the rest of your week working from home remotely. Occasionally you'll be required to attend in-person team meetings, as well as occasional scheme visits.

Thirteen Benefits:

• Salary - £44,583 per annum (pay award pending)
• Annual leave - starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
• Pension - up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
• Simply Health - save money on common health expenses and get access to health and wellbeing support services.
• T'dar - our Discount and Reward platform giving you huge savings on everyday brands.
• Opportunities to buy and sell annual leave

Key Responsibilities:

• Leading our dedicated service charge team, the ideal candidate will have robust financial skills with a working knowledge of service charges and strong communication skills.
• Ensure we deliver an excellent service charge setting and accounting service to our customers.
• Set and apportion service charges in a compliant, accurate and transparent way.
• Under the guidance of the Senior Rent & Income Service Manager you'll be our internal lead on service charges and provide guidance and support to your team and the wider business.
• Continuously evolve the service charge function to deliver value for money for our customers.

About You:

• Preferably, you'll have experience of people management and you'll be committed to taking your team with you as you evolve the service.
• If you're looking for the next career step up, we'd also welcome your application.
• Working knowledge of service charges in social housing or within private property management.
• Working knowledge of service charge legislation in a social housing and/or a commercial setting, across multiple property tenures.
• Excellent IT skills and a broad knowledge of Microsoft applications, as well as a range of other housing and finance systems.
• An appetite for innovation, a willingness to utilise technology to automate processes to help drive efficiencies and build capacity.
• Collaborative, resilient, inspirational, with excellent communication and interpersonal skills.

Why Thirteen Group?

We're more than just a housing association - we're a community builder. As the largest housing association in the North East and among the top 25 nationally, we manage over 34,000 properties. Join a team that's local at heart but welcomes talent from everywhere. Be part of an organisation that values diversity and inclusivity. Be a part of a company that offers tailored support services, going beyond just housing solutions.

Interested? For more details, please refer to the attached documents. If you'd like to know more about the role, please contact Gemma Reilly on 01642 668306 for an informal discussion. NO RECRUITMENT AGENCIES, please.

Are You Ready for a Rewarding Challenge?

Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community! As part of our hiring process, if you're successful we'll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.