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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver top-notch repairs and maintenance services.
- Company: Join Thirteen Group, a leading housing association in the North East.
- Benefits: Enjoy a competitive salary, generous leave, and health perks.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience managing teams and knowledge of health and safety in repairs.
- Other info: Flexible working with opportunities for career growth and personal development.
The predicted salary is between 44000 - 62000 £ per year.
Join us as a Repairs Manager at Thirteen Group!
Role Overview
Thirteen Group is on the lookout for a Repairs Manager. You’ll be responsible for managing a team of up to 15 operatives, running the day‑to‑day repairs service to maximise operational service delivery. This is a roam role, so you’ll work at least one day a week from Hudson Quay, as well as out on site and at home. We’ll need you to be flexible around business and team needs, so you may need to come into the office more frequently when required.
Thirteen Benefits
- Salary £52,114 per annum
- Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
- Pension up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
- Simply Health save money on common health expenses and get access to health and wellbeing support services.
- T’dar our Discount and Reward platform giving you huge savings on everyday brands.
- Opportunities to buy and sell annual leave
Key Responsibilities
- Lead a team of up to 15 multi‑skilled trade operatives, ensuring KPIs are met to maintain excellent service delivery levels.
- Oversee all aspects of your team’s performance and embed a culture of safe working practices.
- You’ll conduct regular 1:1s, manage absence, and identify training/development opportunities.
- As the point of escalation for internal and external dissatisfaction cases, you’ll take a balanced and proactive approach to achieve positive outcomes.
- Monitor operational performance and quality standards against KPIs to keep performance on track.
- You’ll also be part of the paid call‑out rota for the repairs service.
About You
- Experience managing a multi‑skilled team of operatives.
- You’ll be confident coaching people and delivering training sessions.
- An excellent working knowledge of health and safety requirements in a repairs and maintenance service.
- Someone who looks for opportunities to continuously improve the service and provide value for money.
- You’ll be comfortable challenging inefficiencies and suggesting innovative ways of working.
- Ideally, you’ll have a HNC level qualification or equivalent in construction management or a related discipline.
- Able to effectively use repairs‑specific IT systems and broader IT applications.
- You’ll have a full UK driving licence and a vehicle to enable you to travel across the region during the working day.
Why Thirteen Group?
We’re more than just a housing association we’re a community builder. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 properties. Join a team that’s local at heart but welcomes talent from everywhere. Be part of an organisation that values diversity and inclusivity. Be a part of a company that offers tailored support services, going beyond just housing solutions.
Interested? For more details, please refer to the attached documents. If you’d like to talk more about the role, please contact Joanne Featherstone, Senior Repairs Manager on 07772 579780 for an informal discussion.
Are You Ready for a Rewarding Challenge? Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community!
As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.
Repairs Manager employer: Thirteen
Contact Detail:
Thirteen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Thirteen Group. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching Thirteen Group's values and recent projects. Show us that you’re not just another candidate but someone who genuinely cares about making a difference in the community.
✨Tip Number 3
Practice your responses to common interview questions, especially around team management and health and safety. We want to see how you handle challenges and lead your team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the Thirteen family.
We think you need these skills to ace Repairs Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience managing multi-skilled teams. We want to see how your skills align with the role of Repairs Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: As a Repairs Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Share examples of how you've coached and developed team members in the past, and how you’ve tackled challenges head-on.
Highlight Health and Safety Knowledge: Since health and safety is a big part of this role, make sure to mention any relevant qualifications or experiences you have. We’re looking for someone who understands the importance of safe working practices in repairs and maintenance.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and get you started on your journey with Thirteen Group!
How to prepare for a job interview at Thirteen
✨Know Your Stuff
Make sure you brush up on your knowledge of health and safety requirements in repairs and maintenance. Be ready to discuss how you've managed a multi-skilled team before, and think of specific examples that showcase your leadership skills.
✨Showcase Your Coaching Skills
Since the role involves coaching and training operatives, prepare to talk about your experience in this area. Have a couple of success stories ready where you helped someone improve their performance or learn a new skill.
✨Be Ready for Problem-Solving
As the point of escalation for dissatisfaction cases, you’ll need to demonstrate your problem-solving abilities. Think of a time when you turned a negative situation into a positive outcome and be prepared to share that story.
✨Understand the Company Culture
Thirteen Group values diversity and community building, so show that you align with these values. Research the company’s mission and think about how your personal values fit in. This will help you connect with the interviewers on a deeper level.