At a Glance
- Tasks: Manage a portfolio of homes and resolve customer enquiries about rent and lettings.
- Company: Thirteen, a community-focused organisation making a real impact.
- Benefits: Competitive salary, pension contributions, and generous annual leave.
- Other info: Great opportunity for personal growth in a supportive environment.
- Why this job: Join a team dedicated to improving housing services and supporting the community.
- Qualifications: Strong interpersonal skills and a full UK driving licence with vehicle access.
The predicted salary is between 30000 - 40000 £ per year.
Thirteen is seeking a Housing Services Co‑ordinator to manage a portfolio of around 275 homes. The role involves resolving customer enquiries including rent collection and property lettings.
The ideal candidate will be customer-focused and possess strong interpersonal skills. A full UK driving licence and reliable vehicle access are required.
Benefits include a competitive salary, pension contributions, and generous annual leave.
Housing Services Coordinator – Community Impact & Service employer: Thirteen
Thirteen is an excellent employer that prioritises community impact and employee well-being. With a strong focus on customer service, our collaborative work culture fosters personal and professional growth, offering competitive salaries, generous annual leave, and pension contributions. Join us in making a meaningful difference in the lives of residents while enjoying a supportive environment in a role that truly matters.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Services Coordinator – Community Impact & Service
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Thirteen and understanding their community impact initiatives. Show us that you’re not just another candidate; demonstrate your passion for customer service and how you can contribute to their mission.
✨Tip Number 3
Practice your interpersonal skills! Role-play common interview scenarios with a friend or family member. This will help you feel more confident when discussing how you handle customer enquiries and resolve issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housing Services Coordinator – Community Impact & Service
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your customer service experience in your application. We want to see how you've resolved enquiries and made a positive impact on customers' lives.
Highlight Your Interpersonal Skills:Since this role is all about communication, let us know about your strong interpersonal skills. Share examples of how you've built relationships and worked effectively with others.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Thirteen
✨Know Your Stuff
Make sure you understand the role of a Housing Services Coordinator inside out. Familiarise yourself with the responsibilities, like managing customer enquiries and rent collection. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since the job requires strong interpersonal skills, think of examples from your past experiences where you've successfully resolved customer issues or worked well in a team. Be ready to share these stories during the interview to demonstrate your customer-focused approach.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Logistics Matter
Since a full UK driving licence and reliable vehicle access are required, make sure you can discuss your transportation plans confidently. Also, plan your route to the interview location ahead of time to avoid any last-minute stress on the day.
