At a Glance
- Tasks: Support young families in their journey to live independently and create positive outcomes.
- Company: Join Thirteen Group, a leading housing association dedicated to community support.
- Benefits: Enjoy a competitive salary, generous leave, and health benefits.
- Other info: Flexible working hours with opportunities for additional shifts across various schemes.
- Why this job: Make a real difference in the lives of vulnerable families while gaining valuable experience.
- Qualifications: Experience supporting vulnerable groups and understanding safeguarding complexities.
The predicted salary is between 31675 - 31675 £ per year.
Join us as a Support Service Co-ordinator at Thirteen Group! Thirteen Group is on the lookout for a Support Service Co-ordinator on a 9-month secondment, with a possibility of a 3-month extension. You’ll be based at our young parent supported housing scheme at School View in Durham to support young families that need support to be able to live more independently.
Thirteen Benefits:
- Salary - £31,675 per annum
- Annual leave – starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
- Pension – up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
- Simply Health – save money on common health expenses and get access to health and wellbeing support services.
- T’dar – our Discount and Reward platform giving you huge savings on everyday brands.
- Opportunities to buy and sell annual leave.
Key Responsibilities:
- Run activities linked to seasonal events or celebrations or activities that help improve social isolation and specific learning linked to support. We’ll give you the creative freedom to provide positive outcomes for our customers.
- Support with any referrals received and assessing suitability for the service.
- Work with individuals to create person-centred support plans and hold weekly keywork sessions to achieve their goals identified.
- Manage risk and safeguarding for all residents.
- Attend multi agency meetings and provide written reports.
- Manage void properties and allocations.
- Responsible for managing building compliance and health & safety of the scheme.
- Assist individuals to maximise their income and apply for relevant welfare benefits and grants.
- Working as a team of four, you’ll work across a two week rota, covering our operating hours of 9am to 5pm on weekdays. You’ll be required to work one in two Saturdays, and the weekend you work, you will have the Monday after off. You'll be expected to be on call one in every four weeks.
- You’ll also have the opportunity to pick up additional hours on a relief basis, working across other schemes to gain insight into other parts of the business and create strong working relationships across teams.
About You:
- You’ll have experience of supporting vulnerable client groups, along with a good understanding of adult and child safeguarding and the complexities that it might bring.
- This role involves lone working at times, so you’ll be able to thrive in your own environment, as well as part of a team. The role also includes an element of supporting complex families, in their own home, on an outreach basis across County Durham and therefore, a driving licence and access to your own vehicle is essential.
- Able to prioritise your workload and supportive in a non-judgmental way as you’ll be responsible for enabling our customers to reach their potential and for identifying their goals through individual support plans.
- You’ll support our customers in a flexible and person-centred way, so you must have emotional resilience and the ability to deal constructively with challenging behaviour.
Why Thirteen Group?
At Thirteen, we work together to provide quality homes, build stronger communities, and support people to live well. As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers. Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do.
- Join a team that’s local at heart but welcomes talent from everywhere.
- Be part of an organisation that values diversity and inclusivity.
- Be a part of a company that offers tailored support services, going beyond just housing solutions.
Interested?
For more details, please refer to the attached documents. If you’d like to talk more about the role please contact Natalie Rae (Care and Support Team Leader) on 07889 068023 for an informal discussion.
NO RECRUITMENT AGENCIES, please.
Are You Ready for a Rewarding Challenge?
Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community! This role has the potential to be made permanent. As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.
Support Service Co-ordinator (9 month FTC) in Durham employer: Thirteen
Thirteen Group is an exceptional employer, dedicated to making a positive impact in the community by supporting ex-offenders in securing stable accommodation. With a strong focus on employee well-being, we offer generous benefits including up to 31 days of annual leave, a robust pension scheme, and access to health and wellbeing support services. Our inclusive work culture fosters personal and professional growth, making it an ideal place for those looking to contribute meaningfully while developing their skills in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Support Service Co-ordinator (9 month FTC) in Durham
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Thirteen, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Support Service Co-ordinator (9 month FTC) in Durham
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Thirteen. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Thirteen. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Thirteen
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Thirteen.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Support Service Co-ordinator (9 month FTC) role at Thirteen, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Thirteen that you can think critically and act effectively under pressure.
