Thirteen Group is seeking a Customer Ambassador to support the Awaab's Law team, ensuring compliant, timely handling of damp, mould, disrepair and other hazards within statutory timescales. You will coordinate administration behind the scenes and keep customers informed throughout the repairs journey.
The role is hybrid, with remote work and at least two days weekly in the Hudson Quay office in Middlesbrough. Awaab's Law compliance, excellent customer care and strong IT skills are essential.
Customer Ambassador: Repairs & Compliance (Hybrid) employer: Thirteen
Thirteen Group is an exceptional employer, dedicated to making a positive impact in the community by supporting ex-offenders in securing stable accommodation. With a strong focus on employee well-being, we offer generous benefits including up to 31 days of annual leave, a robust pension scheme, and access to health and wellbeing support services. Our inclusive work culture fosters personal and professional growth, making it an ideal place for those looking to contribute meaningfully while developing their skills in a supportive environment.