At a Glance
- Tasks: Support individuals in managing tenancies and enhancing their wellbeing across various locations.
- Company: Thirteen Group, a leading housing association dedicated to community building.
- Benefits: Earn £12.93 per hour with flexible shifts that fit your lifestyle.
- Other info: Join a diverse team committed to inclusivity and community support.
- Why this job: Make a real difference in people's lives while enjoying the freedom of choosing your own shifts.
- Qualifications: Passion for helping others and experience in customer support are essential.
The predicted salary is between 12.93 - 12.93 £ per hour.
Join us as a Support Service Relief Worker (Bank Staff) at Thirteen Group!
Role Overview
Thirteen Group is on the lookout for Support Service Relief Workers (Bank Staff) to join our Care and Support team across Tees Valley or Durham.
Offering you flexibility in the days you work; our bank Support Service Relief Worker roles enable you to pick up shifts, that fit around your current working schedule and personal commitments.
We aim to plan ahead for our shifts i. e. to cover annual leave, however, at times the notice for the shifts can be short notice to cover urgent requirements.
You can choose your own shifts and the venues.
This is not a personal care/healthcare role.
Thirteen Benefits
- Hourly Pay - £12.93 per hour
Key Responsibilities
- Our supported housing schemes provide services for a wide range of customers including homeless people, families, women living in a domestic abuse refuge and young parents.
You’ll provide support in managing tenancies, manging money, and supporting with health and wellbeing.
- Lone working will be expected from time to time.
- You’ll contribute to support plans and risk assessments.
About You
- Passionate about supporting people and making a difference to the lives of our customers.
- Experience working with customers from supporting in developing skills to live independently, to building and maintaining positive relationships.
- Previous experience in supporting clients and understanding the importance of safeguarding.
- Your confidence dealing with stressful situations and using your initiative will enable you to work effectively.
- You’ll be flexible and reliable.
- A full UK driving licence or access to a vehicle and ability to travel across the region as required is recommended due to our support services stretching across the boundaries of the North East but is not deemed essential as you can choose from the available shifts that suit you.
Why Thirteen Group?
We’re more than just a housing association – we’re a community builder.
As the largest housing association in the North East and among the top 25 nationally, we manage over 34,000 properties.
- Join a team that’s local at heart but welcomes talent from everywhere.
- Be part of an organisation that values diversity and inclusivity.
- Be a part of a company that offers tailored support services, going beyond just housing solutions.
We have schemes in Durham, Sunderland, Hartlepool and Middlesbrough.
NO RECRUITMENT AGENCIES, please.
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Bank Staff - Support Service Relief Worker employer: Thirteen
Thirteen Group is an exceptional employer that prioritises employee well-being and professional growth, offering a dynamic work culture that fosters collaboration and innovation. With the flexibility of a hybrid working model from our Middlesbrough office, employees can enjoy a healthy work-life balance while engaging in meaningful transformation projects that directly impact our customers. We are committed to supporting your career development through ongoing training and opportunities for advancement within our dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Staff - Support Service Relief Worker
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Thirteen, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Thirteen. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Thirteen's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Bank Staff - Support Service Relief Worker
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Thirteen. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Thirteen.
How to prepare for a job interview at Thirteen
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Thirteen.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Bank Staff - Support Service Relief Worker at Thirteen.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Thirteen that you're ready to hit the ground running in the Bank Staff - Support Service Relief Worker role.
