At a Glance
- Tasks: Support ex-offenders in finding and maintaining stable accommodation while building life skills.
- Company: Thirteen Group, a leading housing association in the North East.
- Benefits: Flexible shifts, community impact, and a supportive team environment.
- Other info: Join a diverse team dedicated to improving lives and communities.
- Why this job: Make a real difference in people's lives while enjoying flexible working hours.
- Qualifications: Experience in supporting individuals with complex needs and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
Join us as Accommodation Support Worker (Relief Staff/Zero Hours) at Thirteen Group!
Role Overview
Thirteen Group are on the lookout for Accommodation Support Workers tojoin our relief pool on a Zero Hour contract.
Offering you flexibility in your shift pattern, our relief staff roles enable you to pick up shifts that fit around your current working schedule and personal commitments.
We aim to plan ahead for our shifts across Monday to Friday i. e. to cover annual leave, however, at times the notice for the shifts can be short notice to cover urgent requirements.
You can choose your own shifts and locality; you’ll work in the community and within custodial settings across Tees Valley, Durham and Northumberland.
These roles join 'Resettle North East' which is a service led by Thirteen and funded by Ministry of Justice.
The scheme supports sentenced and unsentenced males in custody or in the community to find and keep stable accommodation.
Please note these roles are therefore subject to National Security Vetting and Prison Clearance.
Key Responsibilities
- Working in our Ministry of Justice accommodation support service team, you’ll ensure ex-offenders secure and maintain suitable and settled accommodation in the North East, enabling them to build on their life skills.
- Give people clear advice, support and guidance to help them find and keep a home. You’ll develop support plans and risk assessments to track progress and positive outcomes.
- Assess what each person needs, spot any risks early and connect them with the right specialist help.
- Keep accurate digital records and hit the performance targets we’ve agreed with the Ministry of Justice.
About You
- You’ll be experienced in supporting people with complex lives and you can motivate others to make positive changes.
- You communicate clearly, stay calm in tough moments and know how to de-escalate challenging behaviour.
- Great at using everyday IT, including Microsoft apps, and can manage caseloads on digital systems.
- An understanding of safeguarding, as well as local housing options, legislation and support services.
- The ability to manage a caseload of varying complexities and possess the confidence and ability to deliver both 1-1 and interventions.
- You’ll have a full UK driving licence and access to a vehicle
, and you’re happy to travel across the region.
- Please note that successful candidates will be subject to National Security Vetting and Prison Clearance.
- Why Thirteen
At Thirteen, we work together to provide quality homes, build stronger communities, and support people to live well.
As the largest housing association in the North East and among the top 25 nationally, we manage over 36,000 homes, with over 1,600 colleagues providing services for around 100,000 customers.
Our vision is to be the most trusted housing association, with happy customers. In fact, we put customers at the heart of everything we do.
- Join a team that’s local at heart but welcomes talent from everywhere.
- Be part of an organisation that values diversity and inclusivity.
- Be a part of a company that offers tailored support services, going beyond just housing solutions.
Are You Ready for a Rewarding Challenge?
Join us at Thirteen Group and be a part of our vision to improve lives every day.
As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.
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Accommodation Support Workers (Zero Hour Contract) employer: Thirteen
Thirteen Group is an exceptional employer that prioritises employee well-being and professional growth, offering a dynamic work culture that fosters collaboration and innovation. With the flexibility of a hybrid working model from our Middlesbrough office, employees can enjoy a healthy work-life balance while engaging in meaningful transformation projects that directly impact our customers. We are committed to supporting your career development through ongoing training and opportunities for advancement within our dedicated team.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Support Workers (Zero Hour Contract)
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Thirteen.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Thirteen!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Thirteen, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Thirteen or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Accommodation Support Workers (Zero Hour Contract)
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Thirteen:Before hitting send, make sure to tailor your application specifically to Thirteen! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Thirteen
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
