At a Glance
- Tasks: Support ex-offenders in finding stable accommodation and build life skills.
- Company: Thirteen Group, dedicated to community support and rehabilitation.
- Benefits: Competitive salary, generous leave, pension contributions, and health support.
- Other info: Dynamic role with potential for permanent position and career growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Knowledge of the criminal justice system and strong communication skills.
The predicted salary is between 35005 - 35005 £ per year.
Thirteen Group is looking for an Accommodation Support Worker for our Offender Services team. The role supports the Ministry of Justice funded accommodation contract across Tees Valley, helping ex-offenders secure suitable and settled accommodation in the North East. The role ends in February 2027, but has the potential to be made permanent. In addition to community work, the role requires some work within custodial settings. It is a fast‑paced, dynamic role requiring a self‑starter who can meet tight deadlines.
These roles join Resettle North East, a service led by Thirteen and funded by the Ministry of Justice. The scheme supports sentenced and unsentenced males in custody or in the community to find and keep stable accommodation. The role requires National Security Vetting and Prison Clearance.
Key Responsibilities- You’ll manage your own caseload and give people clear advice, support and guidance to help them find and keep a home.
- You’ll assess what each person needs, spot any risks early and connect them with the right specialist help.
- You’ll work closely with the National Probation Service to plan for releases and secure good-quality accommodation that fits their needs.
- You’ll run one‑to‑one sessions and group activities to build life skills and confidence.
- You’ll keep accurate digital records and hit the performance targets agreed with the Ministry of Justice.
- Salary – £35,005 per annum
- Annual leave – starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
- Pension – up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
- Simply Health – save money on common health expenses and get access to health and wellbeing support services.
- T’dar – our Discount and Reward platform giving you huge savings on everyday brands.
- Opportunities to buy and sell annual leave.
- You know the criminal justice system and feel confident supporting people with complex lives.
- You’re great at using everyday IT, including Microsoft apps, and can manage caseloads on digital systems.
- You communicate clearly, stay calm in tough moments and know how to de‑escalate challenging behaviour.
- You understand local housing options, legislation and support services in the Northumbria area.
- You have experience delivering one‑to‑one and group sessions and can motivate others to make positive changes.
- You’ve got a full UK driving licence and access to a vehicle, and you’re happy to travel across the region.
This role has the potential to be made permanent. APPLY NOW and start your journey towards making a meaningful impact in our community!
Accommodation Support Worker employer: Thirteen
Thirteen Group is an exceptional employer, offering a supportive and dynamic work environment for Accommodation Support Workers in the Tees Valley. With a strong focus on employee wellbeing, generous annual leave, and a robust pension scheme, we empower our staff to make a meaningful impact in the community while providing ample opportunities for professional growth and development. Join us in our mission to help ex-offenders secure stable accommodation and transform their lives, all while enjoying the unique benefits of working within a dedicated team committed to social change.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the field of accommodation support or criminal justice. Attend local events or workshops, and don’t be shy about introducing yourself. You never know who might have a lead on a job or can offer valuable advice.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their mission. Be ready to discuss how your skills align with their goals, especially around supporting ex-offenders. Practise common interview questions and think of examples that showcase your experience.
✨Tip Number 3
Showcase your passion for helping others! In your conversations and interviews, share stories that highlight your commitment to supporting individuals with complex lives. This will help you stand out as someone who truly cares about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission. So, hit that apply button and let’s get you started on this journey!
We think you need these skills to ace Accommodation Support Worker
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Accommodation Support Worker role. Highlight your experience with the criminal justice system and any relevant skills that match the job description. We want to see how you can make a difference!
Showcase Your Skills:Don’t forget to mention your IT skills, especially with Microsoft apps, and your ability to manage caseloads digitally. We love seeing candidates who can demonstrate their tech-savviness alongside their people skills!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and how they relate to the responsibilities of the role. We appreciate clarity and directness!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Thirteen
✨Know Your Stuff
Familiarise yourself with the criminal justice system and local housing options in the North East. Being able to discuss relevant legislation and support services will show that you’re not just interested in the role, but that you understand the challenges faced by ex-offenders.
✨Showcase Your Skills
Prepare examples of how you've successfully managed caseloads or delivered one-to-one and group sessions in the past. Highlight your ability to motivate others and de-escalate challenging situations, as these are key skills for the Accommodation Support Worker role.
✨Be Ready for Scenarios
Expect situational questions during the interview. Think about how you would handle specific challenges, such as connecting someone with specialist help or managing tight deadlines. Practising these scenarios can help you respond confidently.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you gauge if the environment is the right fit for you. Plus, it’s a great way to demonstrate your proactive nature!
