At a Glance
- Tasks: Lead customer engagement initiatives and design impactful programmes for community development.
- Company: Thirteen Group, a dynamic organisation in Tees Valley focused on inclusive change.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Other info: On-site role with flexibility required for office attendance.
- Why this job: Make a real difference by amplifying the customer voice and driving positive change.
- Qualifications: Experience in customer engagement and a passion for community development.
The predicted salary is between 35000 - 45000 € per year.
Thirteen Group in Tees Valley is looking for a motivated Customer Engagement Lead to amplify the customer voice and drive inclusive change. The role involves leading customer engagement efforts, designing engaging programmes, and managing a small team to deliver high-quality activities.
The successful candidate will have experience in customer engagement and a passion for community development. This position is based on-site, requiring flexibility for office attendance. Competitive salary and benefits package offered.
Voice of the Customer Lead employer: Thirteen Group
Thirteen Group is an exceptional employer in Tees Valley, offering a vibrant work culture that prioritises community development and employee engagement. With a competitive salary and benefits package, as well as opportunities for professional growth within a supportive team environment, this role as Voice of the Customer Lead allows you to make a meaningful impact while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Voice of the Customer Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with others on LinkedIn. The more people you know, the better your chances of landing that Voice of the Customer Lead role.
✨Tip Number 2
Show off your passion for community development! When you get the chance to chat with potential employers, share your ideas on how to engage customers and drive change. Let them see your enthusiasm and commitment to making a difference.
✨Tip Number 3
Prepare for interviews by researching Thirteen Group and their customer engagement initiatives. Tailor your responses to highlight how your experience aligns with their goals. This will show them you're not just another candidate, but someone who truly gets their mission.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles like the Customer Engagement Lead. Plus, it shows you're serious about joining our team and contributing to our community-focused efforts.
We think you need these skills to ace Voice of the Customer Lead
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer engagement shine through. We want to see how your passion for community development aligns with our mission at Thirteen Group.
Tailor Your Experience:Make sure to highlight your relevant experience in customer engagement. We’re looking for specific examples of how you've successfully led initiatives or programmes that made a difference.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and ideas for driving inclusive change.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Thirteen Group
✨Know Your Customer Engagement Stuff
Make sure you brush up on your customer engagement strategies and community development knowledge. Be ready to share specific examples of how you've successfully amplified the customer voice in previous roles. This will show that you’re not just familiar with the concepts, but that you can apply them effectively.
✨Showcase Your Leadership Skills
Since this role involves managing a small team, be prepared to discuss your leadership style. Think of instances where you’ve led a team to success or navigated challenges. Highlight how you motivate others and foster an inclusive environment, as this aligns perfectly with the job's focus on driving change.
✨Engage with Their Mission
Research Thirteen Group and understand their mission and values. During the interview, connect your personal passion for community development with their goals. This shows that you’re not just looking for any job, but that you genuinely care about making a difference in the community.
✨Be Ready for Flexibility Questions
Since the position requires flexibility for office attendance, think about how you can demonstrate your adaptability. Prepare to discuss your approach to balancing remote work and on-site responsibilities, and how you ensure high-quality activities regardless of where you're working from.
