At a Glance
- Tasks: Support families in need, helping them achieve independent living through tailored support plans.
- Company: Join Thirteen Group, a leading housing association dedicated to community improvement.
- Benefits: Competitive salary, generous annual leave, health benefits, and flexible working options.
- Other info: Be part of a diverse team focused on building stronger communities.
- Why this job: Make a real difference in people's lives while gaining valuable experience in social support.
- Qualifications: Experience with vulnerable groups and strong emotional resilience required.
The predicted salary is between 23593 - 23593 £ per year.
Join us as a Support Service Worker at Thirteen Group!
Thirteen Group is looking for a Support Service Worker to join our supported housing service at Penrith Road, Middlesbrough. This role is for 33 hours per week. We offer support to families who have fallen into homelessness and help with their immediate needs, progressing them toward sustainable, independent living. Penrith Road has 15 self‑contained flats and communal facilities, plus a private flat for colleague sleepovers. While on‑shift you will be based in the office at the heart of the scheme when not directly supporting families. The service operates 24/7 and you will work across a four‑week rota, including sleepover shifts, weekends, evenings and bank holidays.
Thirteen Benefits
- Salary – £23,593.21 per annum pro rata, plus enhancement rates for sleepovers, Sundays and bank holidays.
- Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
- Pension up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
- Simply Health – save money on common health expenses and access health and wellbeing support services.
- T’Dar Discount and Reward platform – savings on everyday brands.
- Opportunities to buy and sell annual leave.
Key Responsibilities
- Work with customers to develop support plans which may include help with positive parenting, tenancy support, crisis prevention, money management and being a good tenant and neighbour.
- Provide support to customers in a flexible and person‑centred way, identifying their goals through individual support plans.
- Offer support to families to live more independently.
- Run activities such as money management and budgeting, cooking, indoor and outdoor games and host residents’ meetings, giving creative freedom to achieve positive outcomes.
- Pick up additional hours on a relief basis, working across other schemes to gain insight into other parts of the business and build strong relationships across teams.
About You
- Experience supporting vulnerable client groups with a good understanding of adult and child safeguarding and its complexities.
- Ability to prioritise workload and provide support in a non‑judgemental way.
- Emotional resilience and the ability to deal constructively with challenging behaviour.
- Comfortable with lone working and able to thrive independently as well as part of a team.
Why Thirteen Group?
At Thirteen, we work together to provide quality homes, build stronger communities, and help people to live well. As the largest housing association in the North East and within the top 25 nationally, we manage over 36,000 homes with more than 1,600 colleagues serving around 100,000 customers. Our vision is to be the most trusted housing association, putting customers at the heart of everything we do.
Join a locally focused team that welcomes talent from everywhere. Be part of an organisation that values diversity and inclusivity. Work in a company that offers tailored support services beyond just housing solutions.
Further Information
For more details refer to the attached documents. If you’d like to discuss the role, please contact Natalie Rae, Specialist Housing Team Leader, 07889 068023 for an informal discussion. NO RECRUITMENT AGENCIES, please. As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time.
Are You Ready for a Rewarding Challenge?
Join us at Thirteen Group and be part of our vision to improve lives every day. APPLY NOW and start your journey toward making a meaningful impact in our community!
Part time Support Service Worker employer: Thirteen Group
Thirteen Group is an exceptional employer that prioritises the well-being of its employees while making a significant impact in the community. With a strong focus on diversity and inclusivity, we offer competitive benefits including generous annual leave, a robust pension scheme, and opportunities for personal and professional growth. Join our dedicated team in Middlesbrough, where you can contribute to meaningful change while enjoying a supportive work culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Part time Support Service Worker
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Thirteen Group, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Thirteen Group. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Thirteen Group's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Part time Support Service Worker
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Thirteen Group. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Thirteen Group.
How to prepare for a job interview at Thirteen Group
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Thirteen Group.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Part time Support Service Worker at Thirteen Group.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Thirteen Group that you're ready to hit the ground running in the Part time Support Service Worker role.
